I've had my provari for about 6 months now and up to now it's been a flawless vaping machine. I went to screw in a new boge and could not screw it on! I looked closely and looks like the threads are gone on the provari connector. Im really ......, have had to resort to old Ego batts, has this happened to anyone else? Just sent an email to provape support, hopefully I'm still under warranty.
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The Provari has a 1 year warranty. How is that even possible? The Provari has a custom stainless steel connector, not a prefabbed insert. In a year and a half my connector is still pristine. Contact Provape and see whats up.
Make sure whatever you had on the Provari before this, that the threads did not break off instead the connection on top of the Provari.
That's the end of a carto stuck in the threads - it would be very, very difficult to strip the threads on any atty connector.
Ive been trying everything but cant get the piece off, it's like its fused in there tight! Tried needle nose tweezers and electrical tape but having no luck, bumming me out because Im scratching up the connector well. Any other suggestions?
Can you take a picture and post it so we can see what you are dealing with?
Can't say I've been impressed with their customer service so far, impossible to get a phone # and even after asking her to please call me no word
I dunno.
Everytime I have contacted Pro-Vape they have gotten back to me withing 12 Hours.
I don't know too many Vendors who will Call Me.
Not recommending this, but an old trick for getting things like this is to get a thicker rubber band put it over, use a screw driver to gently unscrew it.
I WOULD recommend just shelling 10$ out to have it done properly, not a cheap kit to void warranty on.
I WOULD recommend just shelling 10$ out to have it done properly, not a cheap kit to void warranty on.
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