Buying from Local supplier.

[Zexsill]

i bought 2 starter kit from SGjuice recently then it came in today. I open up first thing wanna charge battery but 1 of the battery cannot be charge!!! it goes blink blink blink then stop... but the second one the light stay and it is charging!!! so is it the 1st battery died?

Another one i bought some juice from seavape i buy a total of 8 bottles of 5 ml and only 5 come in...
This one probably the admin overlook the invoice quantity because the missing 3 bottle is X2 for that flavour...

Purpose of posting here is to let the respective admin acknowledge the problem and rectify it. I mean no harm.

 

[MC28]

Why not just email them???

 

[Zexsill]

Why not just email them???

They haven reply... i think they more active here... should be able to PM me faster then they will see the email...

 

[Yunn85]

Yeah. Won't that solve the problem without having to tarnish their name and yours (for being a whiny brat). Airing dirty laundry is low, Zexsill. Very low.

 

[Galaxy3]

Your first batt might be fully charged. Try vaping then charge again to see if you still have issues?

 

[dwsp77]

Yeah. Won't that solve the problem without having to tarnish their name and yours (for being a whiny brat). Airing dirty laundry is low, Zexsill. Very low.

no offense.. but i think dat's abit harsh.. he already emailed them without getting a reply.. even a quick reply like what galaxy3 posted would be helpful instead of staying silent after selling off a product.

n they're a proper shop conducting a business.

definitely not e way.

imagine if u were e one who bot e defective product and dunno where else to go.. this is a community n we're suppose to help one another.

outside of this thread, where there're reviews n feedback for all individual vendors in the states, his would be a perfectly legitimate comment after contacting the shop n getting no help.

just my two cents..

 

[Bunnyboy]

suppliers here are also holding full-time jobs (i suppose).

so wait awhile they should get back to you?

guys, don't need to get into heated debate here!

anyway TS, how long have you been waiting for their reply?

 

[wultan]

Many local dealers are working full time as well and are usually one man shows. They are not running a full time business.
They are just providing an alternative source for what we need, and yes they will be making money out of it. However, that does not automatically mean immediate replies to your queries.

If one need immediate responses and immediate processing of orders, look for full time vaping business owners. Dozens of them overseas and from experience, they never fail to reply to queries within 24 hours, due to timezone differences.
But is one willing to go through the hassle of bringing in supplies?

There's always a price to pay for convenience.

And I do agree, this is a community. Which makes it all the more sensible not to point out things like that. Have a little patience, wait a while, send a couple of emails, if there's still no resolution, then yes, post it here, as fair warning to others.

My 2 cents.



Sent from my Galaxy Nexus using Tapatalk 2

 

[Bunnyboy]

Many local dealers are working full time as well and are usually one man shows. They are not running a full time business.
They are just providing an alternative source for what we need, and yes they will be making money out of it. However, that does not automatically mean immediate replies to your queries.

If one need immediate responses and immediate processing of orders, look for full time vaping business owners. Dozens of them overseas and from experience, they never fail to reply to queries within 24 hours, due to timezone differences.
But is one willing to go through the hassle of bringing in supplies?

There's always a price to pay for convenience.

And I do agree, this is a community. Which makes it all the more sensible not to point out things like that. Have a little patience, wait a while, send a couple of emails, if there's still no resolution, then yes, post it here, as fair warning to others.

My 2 cents.



Sent from my Galaxy Nexus using Tapatalk 2

agreed! have had some issues here and there. emails sent to suppliers. most do reply by the end of the day. or at least within 24hrs. like i mentioned earlier that they do have full-time jobs, give them some slack.

so for TS, unless youre talking about days on end that you email and get no reply. then again you have to check their websites cause sometimes the supplier goes on a holiday and the "lau" period where they aren't here to send out orders or reply emails.

hope you got the answers you needed alr zexsill.

 

[fantaza]

sgjuices has online chat why do you try to use it to contact him.

 

[fossilize]

I agree with dwsp7 shudnt have been so harsh. Although it is wrong to air dirty laundry, hey he's new so he's a bit confused kind words will calm the person down. I hope everyone help one another in the near future instead of flaming each other...
Just my opinion : )

 

[rocky111]

For the guys that are new here in the forums SGJuices owner has a regular day job! Lets just give him some slack

 

[boylost]

what are your favourite juices?

 

[boylost]

how does the menthol ones taste like? nv tired tt before, kinda new so interested to find out what it tastes like.

 

[crazyass69]

Yeah. Won't that solve the problem without having to tarnish their name and yours (for being a whiny brat). Airing dirty laundry is low, Zexsill. Very low.

Now tt reply of yours is low... Really low.. Help tt guy out laaaaaa, y so sad batman..

 

[Zexsill]

Sorry guys, i seems to have created a hoo-haa. But both side have contacted me! PROBLEM RESOLVED!!! HUMAINITY RESTORED!
i've heard SGjuice is one man operation and other company's situation. i am just a bit kan chiong~ but overall they still do a good job! They scored at the customer service part!!! A*

 

[Yunn85]

Because I really feel for local suppliers. They get so much $%& from people as it is and just because they don't reply fast enough you come online and start a thread? If you're talking about 1-2 weeks worth of contacting and still no go, that's understandable. More power to you. I'll even get angry on your behalf. But we're talking about people who have mostly full time jobs. I don't want these stores disappearing because of us being lil %*#&@$.

 

[PandaPanda77]

Aiyo every story got both sides of the coin la. Just cut each other some slack and chill la. We already got aunties and ah lians quarrelling with each other on the train, don't need aggro in ECF la... vape more aggro less. LOL.

 

[Domtine]

Aiyo every story got both sides of the coin la. Just cut each other some slack and chill la. We already got aunties and ah lians quarrelling with each other on the train, don't need aggro in ECF la... vape more aggro less. LOL.

Yeah but dun end up like this

 

[classwife]

Closing


Suppliers can not discuss business outside of their sales threads or their forums.

This was not the way to handle this.