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Cannot complete an order on site

Discussion in 'Reos Mods' started by ENAUD, Sep 21, 2017.

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  1. ENAUD

    ENAUD falling, falling, down the rabbit hole... Verified Member ECF Veteran

    Supporting member
    Having problems checking out with an order for some parts...seems to be a Payment processing error that keeps recurring...

    Error: 3-1-103-P---This transaction cannot be accepted.
    Error: Failure in Processing the Payment (ps_authorize)
    What's up? @Eric Parlin
     
  2. Eric Parlin

    Eric Parlin Forum Supplier

    Thanks for the head's up. I'll get our IT folks on it asap. In the meantime, we are here and I can process your order via email or phone call. Just shoot me a PM of what you're looking for. . .
     
    • Like Like x 3
  3. MsLoud

    MsLoud Ultra Member Verified Member ECF Veteran

    Same thing with me today - sending you a PM @Eric Parlin

    (also left a message on FB)
     
  4. MsLoud

    MsLoud Ultra Member Verified Member ECF Veteran

    • Like Like x 1
  5. Eric Parlin

    Eric Parlin Forum Supplier

    Problem fixed. New website designers were testing payment and didn't realize old website payment also needed to be secure. Latest order just came through 5 minutes ago without a problem
     
    • Like Like x 6
  6. ENAUD

    ENAUD falling, falling, down the rabbit hole... Verified Member ECF Veteran

    Supporting member
    Thanks for the heads up Eric:thumb:
     
    • Like Like x 2

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