Proof of purchase history attached
Devices used:
iStick 50w with iSub tank, .5ohm
MPV 3 Pro with Starre tank, .25ohm
Sometimes an Aspire ESP30 with authentic Kayfun
Guys,
Some months ago, I posted about my experience with Five Pawns. Castle Long is my ADV, and it's gotten to the point where I can tell how good the juice will be just by the color and scent. (shouldn't have to, juice should be consistent!) I've definitely gone thru 50 or more bottles so far.
Few months ago, Five Pawns sent me a bottle which was musty and dank. I contacted them and was promptly sent a replacement bottle, no questions asked. The replacement bottle was good.
A few bottles later, the same thing happened. Again, contacted Brittney at FP, and was sent a replacement.
Flash forward to about 10 bottles after that, I place an order for 3 bottles, and to my sheer disappointment, two of the three have the same batch and date of March and both are quite sub-par. They tasted like ramen. No joke. It is June already by this point, so 3 month old bottles. The other one is made in May and is tasty, but still doesn't taste like CL should.
I contact FP and was told to ship the bottles back. Understandably, I'm sure there are some consumers that will lie and decieve to get free merchandise, so after the 2nd snafu, they want their bottles back. I hate the post office, hate packaging things, and definitely do NOT agree with having to pay postage to ship back a defective item. I decided my off-day is more valuable than visiting the post office, so I decide to eat the cost, which I agree now, was stupid. I figure I'll just forgive and forget this one time.
So, I place ANOTHER replacement order on my own dime. I explicitly ask in the notes that they ship a bottle that is the latest batch, or at LEAST one that is made after March. What do they do? Ship me one from February. 5 months old, more or less. As some of you know, CL doesn't seem to keep that well due to the natural ingredients. This bottle is beyond stale. Tastes of bland cinnamon somehow!
I am in a love/hate relationship. I love CL when it's right, but am so let down in so many ways when its not.
Have any of you had inconsistent CL? Bottles that taste noticeably different from each other? It seems to be something that they can't quite get a hold of yet. FP has been pretty cool in keeping me happy, but as a customer that spends $150 or so each month, I feel like the high-end consistency is not there for such a self-purported high end brand.
I'd love to know if any of you have experienced something similar and if I should take my business elsewhere. I'm really looking hard for a reason to give these guys my continued business despite their coolness in the past.
Devices used:
iStick 50w with iSub tank, .5ohm
MPV 3 Pro with Starre tank, .25ohm
Sometimes an Aspire ESP30 with authentic Kayfun
Guys,
Some months ago, I posted about my experience with Five Pawns. Castle Long is my ADV, and it's gotten to the point where I can tell how good the juice will be just by the color and scent. (shouldn't have to, juice should be consistent!) I've definitely gone thru 50 or more bottles so far.
Few months ago, Five Pawns sent me a bottle which was musty and dank. I contacted them and was promptly sent a replacement bottle, no questions asked. The replacement bottle was good.
A few bottles later, the same thing happened. Again, contacted Brittney at FP, and was sent a replacement.
Flash forward to about 10 bottles after that, I place an order for 3 bottles, and to my sheer disappointment, two of the three have the same batch and date of March and both are quite sub-par. They tasted like ramen. No joke. It is June already by this point, so 3 month old bottles. The other one is made in May and is tasty, but still doesn't taste like CL should.
I contact FP and was told to ship the bottles back. Understandably, I'm sure there are some consumers that will lie and decieve to get free merchandise, so after the 2nd snafu, they want their bottles back. I hate the post office, hate packaging things, and definitely do NOT agree with having to pay postage to ship back a defective item. I decided my off-day is more valuable than visiting the post office, so I decide to eat the cost, which I agree now, was stupid. I figure I'll just forgive and forget this one time.
So, I place ANOTHER replacement order on my own dime. I explicitly ask in the notes that they ship a bottle that is the latest batch, or at LEAST one that is made after March. What do they do? Ship me one from February. 5 months old, more or less. As some of you know, CL doesn't seem to keep that well due to the natural ingredients. This bottle is beyond stale. Tastes of bland cinnamon somehow!
I am in a love/hate relationship. I love CL when it's right, but am so let down in so many ways when its not.
Have any of you had inconsistent CL? Bottles that taste noticeably different from each other? It seems to be something that they can't quite get a hold of yet. FP has been pretty cool in keeping me happy, but as a customer that spends $150 or so each month, I feel like the high-end consistency is not there for such a self-purported high end brand.
I'd love to know if any of you have experienced something similar and if I should take my business elsewhere. I'm really looking hard for a reason to give these guys my continued business despite their coolness in the past.
