I placed my first order with Cignot your Midwest Electronic Cigarette store. this week and got my order today. I love my new eGo's and I am so impressed that they make a donation to breast cancer research when you purchase the pink eGo kit, that is a very big deal to me and is what lead me to ordering from them. Had a small item missing from my order, so I e-mailed Vicki and she had it in the mail within the hour. I am so impressed with their customer service, fast delivery and their support to the breast cancer research. I know this was my first order but will definitely not be my last. I will be coming to cignot for all my hardware needs.Thank you Vicki, you are awesome!!!!