I have called a few time and left a voicemail and cant seem to get any response. Does any body have a better way to get ahold of volcano regarding warranty my lavatube is not working properly at all.
customer service contact
- Thread starter taylorkoch23
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Aloha taylorkoch23 ,
I am sorry to hear you are having issues with your Lavatube and I am sorry to hear you are having issues getting a hold of us, we have been having some issues with our phone lines lately so our response times have been a little long, sorry about that.
You can contact us via our ticket system. We respond to all tickets within 24 hours.
You can find the ticket form here: Volcano Electronic Cigarette...home of the best ecig!
PLease be sure to include your order number and tell CS in as much detail whats wrong with the device. Our CS team will get you taken care.
I am sorry to hear you are having issues with your Lavatube and I am sorry to hear you are having issues getting a hold of us, we have been having some issues with our phone lines lately so our response times have been a little long, sorry about that.
You can contact us via our ticket system. We respond to all tickets within 24 hours.
You can find the ticket form here: Volcano Electronic Cigarette...home of the best ecig!
PLease be sure to include your order number and tell CS in as much detail whats wrong with the device. Our CS team will get you taken care.
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