Customer service shout-out

[SRusackas]

Once again my beloved vapemail has had issues with the USPS. Tracking shows my new Kanger ProTank and other stuff was delivered, but it wasn't in my mailbox. :-(
Submitted a trouble ticket for help to GotVapes, and within a couple hours Woody55 got back to me with help. Know that this was at midnight on a Saturday! These guys work military hours!
Woody55 helped me before, and he has my back again.
Thanks Gotvapes! This is why I'll keep sending you my Vapemoney.

 

[Harplayr]

Same thing happened to me earlier this week with another company that I had ordered some juice from
Their response was "it was properly sent out and addressed by us so it's your problem if you didn't get it".

I called my local post office and sweet talked them into checking it out, and they did find it and delivered it to me, but I was put off with that other company's snippy attitude. Every time there has been a problem or I've had a question, GV has always gone the extra mile to help me out.

When GV starts selling French Vanilla Coffee juice (hint hint Bad) then I'll be done with that other vendor.