Customer service

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chadley

Super Member
ECF Veteran
May 8, 2009
831
406
50
Chicago IL
I want you all to know that we are working very hard to provide you all with the best customer service in the industry. However, people still seem to be falling through the cracks. The following are some suggestion if you have problems

1. Visit www.suport.vapor4life.com..this is usually the best way to get an issue resolved. I can assure you that all support tickets are cleared out every day. I have been watching this closely

2. Call us 847_239_5374 we are here from 9_5 central time. There are instances when you may be placed on hold, however we WILL answer your call

I do not recommend pming Steve, Dave, Mark, or Wade with customer service issues. They are very busy with other aspects of V4l.

If you would like to talk to me directly I can be reached at the following numbers.
815_496_0126 or 224_723_4344. This is my personal cell. All I ask is that you dont call at 3am :) and if your a texter...texting is my preferred method since I am not always in front of a computer.

I hope this helps. And please dont hesitate to call me if you need to






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Electric Power

Senior Member
ECF Veteran
Nov 20, 2010
144
1
So Cal
If you would like to talk to me directly I can be reached at the following numbers.
815_496_0126 or 224_723_4344. This is my personal cell. All I ask is that you dont call at 3am :) and if your a texter...texting is my preferred method since I am not always in front of a computer.

I hope this helps. And please dont hesitate to call me if you need to

Now that's what I call customer service!
 
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