So I ordered a P+18650 on 11/29 and emailed a couple days ago to check order status and haven't heard back? Was hoping someone from the site would notice this here. Order number was 14237.
Thanks!
Thanks!
Customer Service?
- Thread starter madsen6466
- Start date
- th_trl_thread_readers 0
- Status
Thank-you for your order, Madsen, and congratulations on your purchase of a PrecisePlus.
The current wait time on shipment of PrecisePluses is one week. David's not at his shop/office at the moment, but will check on the status of your order and get back to you soon.
Susan
The current wait time on shipment of PrecisePluses is one week. David's not at his shop/office at the moment, but will check on the status of your order and get back to you soon.
Susan
Good morning Madsen6466,
We are running about 7-10 days from date of order on PrecisePlus's and i see you ordered yours on the 29th, so it should ship out early this coming week and we'll send you out a tracking number too when it ships.
my tracking info says that the label was printed on the 13th, and that it didn't actually get sent off until the 19th? This is turning into 4 weeks of turn around time..... ... ...
Hi Madsen,
I'm really sorry about the slow shipping times on Units. It's something we are aware of here and are going to work hard to remedy in the new year. One part of the solutuon is our new machine will greatly increase quality control and eliminate scratch and nicked units which we spend a great deal of time sanding out. Second part is getting more help with the prep/finish phase.
I'm heading into work now to send out the last 4 preciseplus orders I have pending and now all of our attention is on the Shockwave units being completed.
We wish you and your family a Merry Christmas.
I'm really sorry about the slow shipping times on Units. It's something we are aware of here and are going to work hard to remedy in the new year. One part of the solutuon is our new machine will greatly increase quality control and eliminate scratch and nicked units which we spend a great deal of time sanding out. Second part is getting more help with the prep/finish phase.
I'm heading into work now to send out the last 4 preciseplus orders I have pending and now all of our attention is on the Shockwave units being completed.
We wish you and your family a Merry Christmas.
Hi Madsen,
I'm really sorry about the slow shipping times on Units. It's something we are aware of here and are going to work hard to remedy this in the new year. One part of the solution is our new machine, which will greatly increase quality control and eliminate scratch and nicked units which we spend a great deal of time sanding out. Second part is getting more help with the prep/finish phase.
I'm heading into work now to send out the last 4 preciseplus orders I have pending and now all of our attention is on the Shockwave units being completed.
We wish you and your family a Merry Christmas.
David
I'm really sorry about the slow shipping times on Units. It's something we are aware of here and are going to work hard to remedy this in the new year. One part of the solution is our new machine, which will greatly increase quality control and eliminate scratch and nicked units which we spend a great deal of time sanding out. Second part is getting more help with the prep/finish phase.
I'm heading into work now to send out the last 4 preciseplus orders I have pending and now all of our attention is on the Shockwave units being completed.
We wish you and your family a Merry Christmas.
David
Last edited:
Hey - thanks for the quick reply, it does actually help. Have y'all thought about offering expedited shipping? I know it also doesn't help that it's the holidays!
I'm waiting on the wife's 10440, but yeah, the holidays are always rough for shipping. Things tend to get backed up.
- Status
Similar threads
