i never use the global express anymore from them. its expensive, and they ship it via HK post which automatically sets japans customs agents on red alert. now, granted that not all packages coming out of HK are bootleg, a lot of the heartache comes from japans racism when it comes to china, but there are a metric buttload of packages from there trying to make their way into the country loaded with bootlegged goods and drugs, and japan prbably has had enough, and rejects all of them...i have never had a HK post package make it to me. open a ticket on FT and tell them to reship it via singapore post (free) and refund you the shipping cost for the express. BTW, it takes the same exact amount of time to get to japan wether you choose express or free...
FT may have good prices, but the wait just isnt worth it to me anymore. ill go ahead and pay a few extra dollars from a vender i know will ship promptly. i've pretty much come to the conclusion that i am done with buying directly from china (as much as i can help it anyway) im aware that all of the vape stuff comes from there, but i would rather deal with a stateside vendor and pay whatever their markup is and get it within a reasonable time. its completely ridiculous that it would take a package a month to reach japan from china. i have place quite a few orders with them, and every single one has had "some" type of issue with it...done with them.