They have good prices and ship things out really fast, and carry flavorz by joe juices which I've heard are good. my only problem was getting in touch with them about a question/issue I had after I placed an order(more my bad)-once they have a phone # I think i'll be personally happier if I need to contact them directly asap to change/adjust an order-otherwise even with their e-mail ticket system they did respond rather promptly with this type of system and did a good job offering me choices what to do if I wasn't satisfied with product