Do you guys get pop up ads?

[StarsAndBars]

IT tech support here. sounds like malware, depending on which infection (almost irrelevent not days unless its a band new one that just came out) it could be tough to remove without assistance. now there are so many tools made to remove the infections, i second the download and run malwarebytes anti-malware (Mbam), you dont need to use the free trial or purchase it for the realtime scanner, just install, let it run a quick scan (depending on how much stuff you have can take 5 minutes to a half hour.. longest i have had it take was 3 hours with a computer using 4 terabytes of storage space), and it will list what it can find. then check what you want removed and it may ask you to restart your computer, allow it and it will finish and should remove the infection. if not there are a few forums out there that offer good tech support for free (not sure ECF wants me to say which ones, or offer tech support on here, so ill leave my comment off here).

Thanks! I just ran a scan, and two pieces of malware were found. A bit frustrating because I now have 3 forms of antivirus. Avast (paid version), Microsoft Essentials, and Malwarebytes. Each program found multiple things that the other missed. Makes me wonder if anything else is lurking. Thanks guys!

 

[rolygate]

Can you remember the names of the malware files? Useful for the next guy...

 

[Liscab]

I am on Chrome, on a pc w7, i do not use anti virus not pop up blocker, I have not seen a pop up in 5 years and i come here every day

 

[Topdogie01]

Thanks! I just ran a scan, and two pieces of malware were found. A bit frustrating because I now have 3 forms of antivirus. Avast (paid version), Microsoft Essentials, and Malwarebytes. Each program found multiple things that the other missed. Makes me wonder if anything else is lurking. Thanks guys!

Malwarebytes is pretty thorough. Currently I know of only 3 things that can hide from it, and what you described does not fit them.

Malwatebytes doesn't need to be running all the time. (Unless you bought the paid version for real time scanning) just run it once a month when you normally run your other matience. (You DO run monthly matience right? Defrag (not needed with solid state drives), disk cleanup. Virus scans, ect.) If you think there may be an issue run it sooner.

 

[StarsAndBars]

Have virus scan scheduled to run once a week. On the defrag and disk cleanup..... eeeh, not quite that often. I typically don't install much to this PC these days. I guess a defrag and cleanup still wouldn't be a bad idea. Thanks

 

[StarsAndBars]

Can you remember the names of the malware files? Useful for the next guy...

Crap. Sorry man but not with certainty. One was labeled 'youtubeadblocker' ironically enough. The other was recognized as a trojan. It was called 'safeand....something.'

 

[retired1]

Thanks! I just ran a scan, and two pieces of malware were found. A bit frustrating because I now have 3 forms of antivirus. Avast (paid version), Microsoft Essentials, and Malwarebytes. Each program found multiple things that the other missed. Makes me wonder if anything else is lurking. Thanks guys!

Crap. Sorry man but not with certainty. One was labeled 'youtubeadblocker' ironically enough. The other was recognized as a trojan. It was called 'safeand....something.'

Malwarebytes keeps a log of what it finds. If you fire it up, you should be able to see what it found and the final disposition of the actions taken.

 

[progg]

Thanks! I just ran a scan, and two pieces of malware were found. A bit frustrating because I now have 3 forms of antivirus. Avast (paid version), Microsoft Essentials, and Malwarebytes. Each program found multiple things that the other missed. Makes me wonder if anything else is lurking. Thanks guys!

Two or more real-time antivirus used simultaneously is not advisable. Many informational resources readily available such as --

Regardless of version(s):

http://answers.microsoft.com/en-us/...sentials/fc762c19-e388-4774-9d86-a58aced27a9d

An antivirus with Malwarebytes free, stand alone, on demand, is no problem.

Malwarebytes Pro (real-time) reported success using exclusions :

https://helpdesk.malwarebytes.org/e...ytes-Anti-Malware-replace-antivirus-software-

https://forums.malwarebytes.org/index.php?showtopic=10138