E-1 Errors with new Batteries???

[Jackinkc]

Is anyone else getting the E-1 Error with the new batteries? I had been using the first 18650 for about 6 months with not problems. Recently switched to the new longer lasting 18650's and I have had to throw away 3 dual coil carto's in the last week. Wondering if anyone else is having this problem.

Thanks in advance,

Jack

 

[MonsterKenny]

Is it the provari power 2500mah battery?


sent from my Samsung GalaxyS 2!

 

[Jackinkc]

Yes it is.

 

[MonsterKenny]

Let's have you send it in and we can take a look to see what's going on.

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Just include a copy of this email with the return so we know it's yours and send to:

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ProVape Inc

14751 N Kelsey St., STE 105, PMB 199

Monroe, WA 98272

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Well quickly turn it around and have you back and running shortly.

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Items to Include with the package:

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1. Your Order number:????

2. The Battery

3. A copy of this email so we know its yours.

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It is very important to make sure your address is current on your online account. This is the address where the items will be returned. If you have moved, just login to your account at ProVape.com and update the address then let us know that it has been updated.

 

[Skyway]

If this is the dual coil cartos, are you sure you just do not have the voltage too high? DC's are a very sensitive to high amps on the Provari. .1 volt too high and the Provari will throw errors up mid way through vaping.

 

[Jackinkc]

Sky, that was not the problem. It was user error though. I have been making sure to add drops in the carto more frequently, and it has fixed the problem. My apologies.

 

[beezer]

Sky, that was not the problem. It was user error though. I have been making sure to add drops in the carto more frequently, and it has fixed the problem. My apologies.

A tank fixes that problem real easy.

 

[bmwjen]

I just got an E1 error while using the same tank i've been using for 2 days. No change in voltage, batteries changed about 2 hours before I got the error.

This is day 3 with the Provari...............
last night it wouldn't work with my 18650 batteries
tonight I get an E1 error

The provari definitely does not make vaping easy...........it makes me want to smoke a big fat newport! Thankfully i've got a buzz pro.

 

[Dalton63841]

I just got an E1 error while using the same tank i've been using for 2 days. No change in voltage, batteries changed about 2 hours before I got the error.

This is day 3 with the Provari...............
last night it wouldn't work with my 18650 batteries
tonight I get an E1 error

The provari definitely does not make vaping easy...........it makes me want to smoke a big fat newport! Thankfully i've got a buzz pro.

Wow... That sucks. I can say with certainty that your experience is the exception and not the rule though. Have you had it checked out?

 

[ScottinSoCal]

I just got an E1 error while using the same tank i've been using for 2 days. No change in voltage, batteries changed about 2 hours before I got the error.

I've had that happen to me a few times, but when I've checked the cartomizer, the resistance was suddenly different. I had one carto that went from 2.9 ohms - steady for days - and was suddenly 1.2 ohms. I didn't believe my ProVari when it said that, so I measured it with my DMM - yup, 1.2 ohms. All I can think is that the coils must have shorted together.