Eleaf GS Air Fan

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tiburonfirst

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That could explain their new shipping charges, but why the doubling of shipping from one to two GS Air Ms?

a wrong setting in the shipping calculator? if they are as responsive as nanny posts i'm sure it'll be taken care of ;)

but i don't blame them one bit for switching to priority ...........
 

tiburonfirst

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The shipping situation is not good. If I were the late Terry Pratchett I'd use Death's voice and put 'not good' in uppercase. I will be writing to Chuck and Dayna, who own/run SV, to let them know that there is considerable displeasure abroad in the land. They have always been great regarding service so far, but unless the packages are huge, this makes no sense.

maybe somebody should make them aware of the flat rate padded priority envelopes which can hold oodles of stuff! :lol:
 

GranFumador

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I have heard nothing but good about SV and no doubt they will get this straightened out, but I still want to pout a bit...:laugh:
Just sent them a note to alert them to the problem, with a ref. to lost sales. Evidence: this thread. I tried hard to be kind; they are nice people.

And... we had five more inches of snow last night. Enough to upset even a Tootle Puffer. Drat!
 

Ricky Spanish

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I also let them know they are losing sales over this.

Something is wrongly triggering their automatic defaults to larger shipping,

First Class Mail $3.00 (weight limit defaults to priority over 13oz)
Average 2-7 days transit time, not guaranteed insurance recommended


Priority Mail Small FR $5.80 Includes $50.00 insurance (size limit, defaults to med)
Average 2-3 days transit time, not guaranteed insurance recommended over $50 value


Priority Mail Medium FR $12.35 Includes $50 insurance
Average 2-3 days transit time, not guaranteed insurance recommended over $50 value

Shipping Info & Rates
 

Bikenstein

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Which direction do you want the camera aimed? At the deer running in stampeeds towards me, or at me to record the face of the first draw of vaporized deer urine? :D

Get the face shot first and you'd better be in a tree stand :D

a deer.jpg
 
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Oregon Linda

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I'm hoping this was just a mistake due to updating their site. In my shopping cart it says for shipping: "USPS Priority Small (Estimated 2-7 Days)." However, if you look at their shipping page, it says First Class is 2-7 days and USPS Priority Small is estimated 2-3 days. I've never heard of priority mail taking 7 days. That's why it's priority - it only takes a couple of days. So I'm going to hope that this was just a mistake in updating and they'll get it fixed. Unfortunately, I have to go out for a few hours and won't be able to check. So save me a couple all you TP'ers! :D
 

Cheechako

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I'm hoping this was just a mistake due to updating their site. In my shopping cart it says for shipping: "USPS Priority Small (Estimated 2-7 Days)." However, if you look at their shipping page, it says First Class is 2-7 days and USPS Priority Small is estimated 2-3 days. I've never heard of priority mail taking 7 days. That's why it's priority - it only takes a couple of days. So I'm going to hope that this was just a mistake in updating and they'll get it fixed. Unfortunately, I have to go out for a few hours and won't be able to check. So save me a couple all you TP'ers! :D

I'm in the same boat...:( I'm where I can't order now! A-a-a-a-agh!

They fixed it.... If you want some better hurry :) 2 for $3 shippin First Class..... up to 6 for 5.80 priority

I think I'm going to cry...waited so long...snivel, snivel.
 

Nanny22

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Hey Guys! SV returned my husband's voice mail while we were out doing errands. They thanked us for the heads up and I see you know now that they have fixed the problem and lowered the shipping. They were very nice and apologetic. We got our order in for two, shipping $3.00! Now that's more like it. Knowing how quickly they ship, we should be able to try these out in time. Good luck to everyone ordering! We left ya plenty!!
 
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