Dealing with problems that were liquid oriented were easy enough. We ARE the manufacturer of our liquid products.
But now that we're dealing with electronics, we find we're accruing a lot of cost as the result of faulty electronics. Parts and kits that we offer CONSIDERABLY less than you'll find anywhere else.
While we offer no guarantee on these items, we have a BARRAGE of customers who are running across DOA batteries and atomizers.
It's easy enough to deal with batteries, but it gets a little more difficult with atomizers.
What it boils down to is we may have to guarantee our product to a certain degree. In order to do that, we'll have to raise the prices of our electronics to defray all of the costs that we're incurring as the result of shuffling replacements, shipping costs and costs returning items back to the manufacturer.
The only other option is discontinuing to carrying electronics altogether. Honestly, I'd rather just stop selling the stuff honestly, because is was so much more simple NOT dealing with getting the blame for faulty electronics crap.
But I'm open to ideas, suggestions, etc.
But now that we're dealing with electronics, we find we're accruing a lot of cost as the result of faulty electronics. Parts and kits that we offer CONSIDERABLY less than you'll find anywhere else.
While we offer no guarantee on these items, we have a BARRAGE of customers who are running across DOA batteries and atomizers.
It's easy enough to deal with batteries, but it gets a little more difficult with atomizers.
What it boils down to is we may have to guarantee our product to a certain degree. In order to do that, we'll have to raise the prices of our electronics to defray all of the costs that we're incurring as the result of shuffling replacements, shipping costs and costs returning items back to the manufacturer.
The only other option is discontinuing to carrying electronics altogether. Honestly, I'd rather just stop selling the stuff honestly, because is was so much more simple NOT dealing with getting the blame for faulty electronics crap.
But I'm open to ideas, suggestions, etc.