Fantastic Service

[metalrain]

Just gotta thank Amy and Healthcabin for the fantastic service they provide. Needed to send back some defective equipment, they replaced it free and sent it with my new order. My order was processed in a day, shipped on jan 8th, received it jan 13th. Thanks for the quick service Amy, you guys seem to be one of the few suppliers that really take care of your customers.

Metalrain

 

[newsunshine]

Just gotta thank Amy and Healthcabin for the fantastic service they provide. Needed to send back some defective equipment, they replaced it free and sent it with my new order. My order was processed in a day, shipped on jan 8th, received it jan 13th. Thanks for the quick service Amy, you guys seem to be one of the few suppliers that really take care of your customers.

Metalrain

Thank you for telling me that.

I am glad to know that you can get your order timely. we hope all customers can get their orders timely the same as you did.

 

[goodfella09]

What method of shipping do you use HC?

 

[StaceyM]

Hmmm..Where do you live? I placed my order on the 9th, and it's still not here. I live in New York. I placed another order on the 13th, and I really want that one to get here too.

 

[newsunshine]

What method of shipping do you use HC?

we send orders to the usa via EMS.

 

[newsunshine]

Hmmm..Where do you live? I placed my order on the 9th, and it's still not here. I live in New York. I placed another order on the 13th, and I really want that one to get here too.

i am sorry for that. please tell us the order number that you placed on the 9th. i will check it for you.

 

[StaceyM]

Hi Amy, my order # is 5908.

The order from the 13th is 6036.

 

[newsunshine]

Hi Amy, my order # is 5908.

The order from the 13th is 6036.

i am sorry that your order is delayed because of bad weather in your area.

we appreciate your understanding.

 

[StaceyM]

The weather is/has been fine. I'm sure it's just customs, or whatever.

It'll get here.

 

[metalrain]

StaceyM;

I live in the wild west of North Dakota...The order showed up at JFK in 3 days, then two days to ND. I've placed several orders with Healthcabin, and they've always been delivered within 7 days max....heres the EMS tracking from my order.

　 2010-01-08 18:54:00 SHENZHEN Posting 　 2010-01-08 19:16:00 JSLY Despatch from Sorting Center 　 2010-01-08 22:39:50 SHENZHEN Arrival at Sorting Center 　 2010-01-08 23:20:34 SHENZHEN Despatch from Sorting Center 　 2010-01-11 14:28:00 UNITED STATES OF AMERICA USJFKA Arrival at Sorting Center 　 2010-01-13 07:21:00 UNITED STATES OF AMERICA 58801 Arrival at Delivery Office 　 2010-01-13 11:04:00 UNITED STATES OF AMERICA 58801 Attempted delivery

Maybe i'm just lucky...who knows...Hope yours shows up soon.

Metalrain