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Fasttech ?

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I placed an order from fasttech on Dec. 16th. On the 18th it was marked as picked up for shipment on the site and I was givin a singpost tracking number. When I went to their site to track it it said:Information Received (This is not an acknowledgment of the physical receipt of the stated Registered Article). Their site still says that. So I emailed them and they told me they have no record or this package. Then I tried tracking it with quantum and this is what it says:
CONFIRMED PICK UP REQUEST18/Dec/2013 14:50:20HONG KONG
PICK UP ARRIVED AT ORIGIN HUB21/Dec/2013 12:11:55HONG KONG
ITEM PROCESSING AT ORIGIN HUB21/Dec/2013 14:15:32HONG KONG
ITEM DESPATCHED TO TRANSSHIPMENT HUB21/Dec/2013 17:58:27HONG KONG


So it has been despatched for 5 days now with no update. I have also emailed fasttech today but havent got a reply yet. Have any of you that ordered from fasttech ever had this problem or should i start worrying that my package was lost? How long should it take for the package to reach the east coast of U.S.?
 
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alisa1970

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Mar 30, 2013
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Yep, my first order was placed 11/22, shipped 11/23 to Singapore and it took about a week to get there. Then another 3 weeks to get to the US. Once it got here, only about 3 days. I think I received my order on 12/16. I knew what to expect even though it was hard waiting. I've read that if you select China post e-packet it is faster, so the order I placed on Friday I selected that option. I had a backorder on an item so the order was scheduled to ship today. We'll see if it's any faster via China Post.
 

szot

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Normal shipping times vary based on which shipping method you choose at checkout..some are quick 5-12 days...most 15-20 days...some 30 plus..






If ordering to the USA

Customize Shipping

Need help? Read our shipping methods, estimated delivery times, and restrictions



Regular Air Mail - FREE (up to 30 business days in transit)
USPS First-Class FREE (8 to 14 days in transit typical) ...this goes thru Singapore and Singapore Post before USPS and ego batts are OK..expect 25-30 day delivery
Speedpost Global Express +$20.20 (4 to 9 days in transit)
Registered Airmail via Singapore Post FREE ...this is 7-10 days faster than the above USPS First Class, because it does not go to Singapore, and egos batts are OK
DHL Express +$50.50 (visit DHL for transit time) ...only way to ship loose lithium batts 18650etc..not cheap shipping
Registered Airmail via China Post FREE (14 to 18 days in transit typical)
Registered Airmail via Swiss Post +$1.00 (13 to 16 days in transit typical)
Registered Airmail via Sweden Post +$0.50 (13 to 16 days in transit typical)
USPS First-Class ePacket via China Post FREE (9 to 14 days in transit typical) ...this is fastest of all the shippers..ego batts are 50/50 delivery
Canada Express ePacket via China Post - unavailable for your shipping country
United Kingdom (UK) Express ePacket via China Post - temporarily unavailable
Australia Express ePacket via China Post - unavailable for your shipping country
Registered Airmail via Malaysia Post FREE (14 to 18 days in transit typical)
USPS First-Class via Hong Kong Post FREE (8 to 14 working days in transit typical) - note possible HK aviation security scan delays...poor history past few months

Optional Upgrades

Protective packet (FREE) RECOMMENDED - safety 100% guaranteed by DOA protection policy
+ more options



All Trackers are awful, and never current...but www.17track.net is as good as any or better for most shippers..
 
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