By the way, this person sent a PM as they didn't want to make a fuss on the forum. This was thoughtful of them but actually its quite alright to report things here and it is appreciated if it is done without alot of emotion or noxiously. I try to audit how our shipping is going from time to time since we have had problems with the Whitestone office and when you post I take all of that in, as well as Chris. I have used this info, and Chris, to approach USPS management and let them know what you are telling us and 'can you talk with managers upstream", etc.