Shoga... Brent @ Hoosierecigs is a registered supplier on ECF. I don't know why you continue to bash him. If you have such a problem with him maybe you should confront him not us. I have never had a problem with anything from him or his company.
I'm not here to argue with you. I don't go around spreading disinformation. I spread the truth. Otherwise I wouldn't have as many friends and likes as I do.
A registered supplier doesn't mean he's a member on this forum... It just means that they are verified in that they won't rip you off when you order from them. In fact it says: "These forums are run by Suppliers whose customer service standards we monitor carefully."
Forum Suppliers - Sortable List Here is the sortable list of registered suppliers, funny I don't see hoosier on this list... Nor do I see him in this list:
Forum Suppliers List. Furthermore a little search over in the Vendor Reviews - Negative popped up 3 disturbing results, one of which was a total ripoff. The other just verifies exactly what I said before, that Brent sucks at customer service. See for yourself:
http://www.e-cigarette-forum.com/forum/search.php?searchid=11760219 Now, as a good little Libra I also checked the Positive reviews and there were many of them. Almost all of them had to do with how he does business (pricing, rapid shipping, product availability) and there was like 2 of them that said he answered their newbie questions and helped them out. It makes me wonder why his attitude was different for me. I treated him very respectfully. I wasn't being a jerk that warranted escalation.
Try and ask him some questions and see how rude he is to you and get back with me on that. The dude's busy, I get that, but in my experience and a few others as well, he's also not great with customer service. I used to have a customer service job back when I was a lad and the first thing you learn is that the customer comes first. He must have been absent they day that they taught that. Now I am a small business owner and if I treated my customers the way he treated me that day I called him, I'd be out of business. Brent acts like he created the KGO, just watch his videos on YouTube. The dude's combative, and yes, angering your customers is a great way to let the bad word spread. It's bad for business and it is to be avoided by any means necessary. So now he pays the price, and for what? A couple of saved seconds on the phone? A quick and valid email response? Maybe he had some bad days, I don't know, I don't care. Clearly though, I am not alone in my opinion. No I am not ever going to call him again or do business with him. I deal with Altsmoke now, who is #1 one on the list btw, and that's who I recommend everyone else do business with whenever possible. I had a problem with my order and they sent me a duplicate of that order for free. Yeah, it took a couple weeks but they dealt with it like men.
