I just had a curious thought, more like a question.
I was wondering how FSUSA keeps tabs on their loyal customers. Do you guys keep track of each person? Like a record of some sort? (I'm sure you do) Maybe a record for each customer that contains when they put in their first order (join date) and the total amount of money they have spent thus far on the total orders combined...ect.
Maybe it's all done electronically. And if is is electronically, do you have back up files just in case? (I know that when I login, I can look at past orders.)
The reason I ask is because maybe one day down the road when we're all turning grey, (if we're not already) you could have loyal customer specials.
For example...If you have been a customer for more than 5 years or perhaps...more than ten years, then you are eligible for this sale. Kinda like a veteran's special/sale.
Or you could do it a different way. Like for example, if you have placed 5 or more orders...or perhaps ten or more orders in the past then you are eligible for this vetaran's sale.
I'm not saying (or demanding) to do this, I'm just brainstorming, and it's just a thought.
I was wondering how FSUSA keeps tabs on their loyal customers. Do you guys keep track of each person? Like a record of some sort? (I'm sure you do) Maybe a record for each customer that contains when they put in their first order (join date) and the total amount of money they have spent thus far on the total orders combined...ect.
Maybe it's all done electronically. And if is is electronically, do you have back up files just in case? (I know that when I login, I can look at past orders.)
The reason I ask is because maybe one day down the road when we're all turning grey, (if we're not already) you could have loyal customer specials.
For example...If you have been a customer for more than 5 years or perhaps...more than ten years, then you are eligible for this sale. Kinda like a veteran's special/sale.
Or you could do it a different way. Like for example, if you have placed 5 or more orders...or perhaps ten or more orders in the past then you are eligible for this vetaran's sale.
I'm not saying (or demanding) to do this, I'm just brainstorming, and it's just a thought.