Freedom Smoke USA customer service...

[debb]

They are awesome....with that said...
I ordered some juice....just before the sale started...an "Aw man" moment...so I placed another order to catch the sale.. because you can never have enough FSUSA juice...IMO.......then my partner who uses 0 nic decided she wanted more flavors...so we placed yet another order.....they were all separate orders...paid 5.00 shipping for each order....The folks at FS...put it in one order...and sent me 10.00 back...!!Now that is great CS!! Kudos to all at FSUSA!!! Thanks so much!!

 

[PandaMonia]

They are awesome....with that said...
I ordered some juice....just before the sale started...an "Aw man" moment...so I placed another order to catch the sale.. because you can never have enough FSUSA juice...IMO.......then my partner who uses 0 nic decided she wanted more flavors...so we placed yet another order.....they were all separate orders...paid 5.00 shipping for each order....The folks at FS...put it in one order...and sent me 10.00 back...!!Now that is great CS!! Kudos to all at FSUSA!!! Thanks so much!!

+1 for Great customer service

 

[mauisun]

thanks you so much. trust me that was a tough one to make it all come together during a firestorm of orders. glad we could help

 

[Big Hitter]

Thats exactly the kind of stories I love to hear. I have never ordered from freedomsmokeusa, but I do keep a note pad on my desk and they are now on my short list.

 

[debb]

you will not regret it...

 

[mauisun]

notepads are important. they are actually some very good suppliers out there. we work hard to be the best, but don't forget, there are others out there who work hard at their reputation too. we support anyone who truly cares about their buyers, bottom line

 

[salemgold]

I actually got a $5 with my last order too! It really does feel good to have somebody looking out for you rather than the opposite side of the spectrum! Thanks for doing the right thing David and Pam!

 

[debb]

agreed! .....

 

[mauisun]

Pam and i both agree. It is tough matching up all the orders with changes etc. but we work hard to protect you too