Frustrated and out of ideas...

[AuBadge]

...about what to do. I bought my Provari at the end of April 2012, and it was all good until a couple of weeks ago. It would suddenly stop firing. I'd get a few hits, then nothing. Any of the following would allow me a few more hits until again...nothing:
1) Cleaning the female 510 well
2) Turning the unit off, then on again.

Nothing is loose; nothing rattles. Well, nothing was loose, until I tried the recommendation to stretch the spring a bit...it popped out and has been out since. Nothing led up to this; my Provari just stopped firing on demand.

I've read every (yes, EVERY) post which may have had anything remotely to do with my symptoms, and have tried all suggestions (which have cost me additional money to accomplish, i.e. fiberglass pen, Noalox, etc.). After doing the recommended alcohol rinse, all I have to show for it is a lonely droplet of alcohol sitting on the inside lens of my display...insult to injury, I tell ya. Not one recommendation has solved the problem, and at this point, I just want it out of my sight until it functions as it should.

What may be the saddest part is that my much less expensive variable-voltage PV which I've had twice as long hasn't missed a beat. Thank goodness I have it.

*UPDATE*
After a second alcohol bath and a nice overnight drying out, my baby has been resuscitated. I'm happy and relieved. I have no idea how any juice got inside the unit, as careful as I've been about it. I'm just glad it's working again.

 

[everman7]

It should have at least a 1 year warranty! Send it in.
As awesome as these things are, they are not perfect.
Mine had a slight issue with the button that worked itself out.

 

[AuBadge]

I left a message at their website and included my order number. I'm confident that they'll do right by me.

*UPDATE*
Provape got back to me almost immediately last night and talked me down "off the ledge". It's all good now.

 

[narcosleepygirl]

If there is any moisture in the ProVari after the rinse, it can still exhibit the problems. It has to be completely dry before trying it again, including that little droplet of alcohol on the window.

Were you able to get the spring back in?

 

[babemomlover]

Definitely contact provari.
They should be happy to take a look at it.
And even if you're not in warranty they'll fix it up for a reasonable price

 

[AuBadge]

If there is any moisture in the ProVari after the rinse, it can still exhibit the problems. It has to be completely dry before trying it again, including that little droplet of alcohol on the window.

Were you able to get the spring back in?

Yes, I got the spring seated again, and am allowing it to dry overnight.

 

[AuBadge]

Definitely contact provari.
They should be happy to take a look at it.
And even if you're not in warranty they'll fix it up for a reasonable price

It came with a 1yr warranty, and I've only had it since the end of April 2012.

 

[AuBadge]

It came with a 1yr warranty, and I've only had it since the end of April 2012.

Update: I sent my ProVari to the factory, they tested it and sent it back. They said that everything checked out good, but they replaced the 510 contact and the bushing (which was broken). I got it back, and it still wouldn't fire. Contacted Cecilia again, who had me send it back again, but this time she wanted me to send some of the cartos I use as well. She emailed me a pre-paid postage label (there's that great customer service again), and off it went. It's on it's way back to me now, and here's what they found:
Bad circuit board, which tested good on their machine, and they were unable to see anything under a microscope. However...it was only sending 1 volt to the carto; not nearly enough to fire it.
They replaced the entire board, and it now fires my cartos. They had never seen this issue before, but now they have. Hopefully it will help someone else down the road should it happen again. I should have it before the end of the week.