Getting a runaround..........

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boomerdude

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I just started vaping 7 weeks ago. Checked out a few Vendors, read their terms and conditions and placed orders with several I felt were trustworthy. Out of seven vendors, and nine orders ( double orders with two of the vendors ) five of the vendors performed flawlessly. These five vendors got my order exactly correct, packed well, especially the juices, and they shipped the same or next day. Two of the vendors took my money and that was the last I saw of it. One vendor was in China and Paypal got all my money back.

It is the 7th vendor here in the U.S. I'm writing this about. they have been stalling me. Their terms quote that they charge your credit card when they ship, but they charged mine immediately, that was back on November 1st. Now they're giving one excuse after another, also promising to ship that day then not following through.

I was in the business before I retired and I've seen this sort of thing over and over with start-ups and cottage suppliers. They get in trouble, can't pay their suppliers and start kiting inventory and using drop ships. An honest vendor will stop taking orders until they catch up with back orders. These sketchy folks will confirm credit card charges and accept checks and money orders, then use the money to pay business expenses and suppliers to keep their credit line open. All the time stalling their paying customers until they get new stock. Then the cycle starts all over again until they get way over their heads and disappear, never to be heard from again.

So if your vendor is playing games with you, you might think about getting a charge back on your credit or debit card. I'll be posting a negative review of this vendor when the seven day rule expires. Thanks for listening.
 

boomerdude

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ECblends was one of the five vendors who came through splendidly. Pack their juices really well. Got my order in three days. Got a free sample of Dragon Leaf, different, pretty good. Vapor Kings is another good place for hardware. Got nicotine, concentrated flavors, pg, vg and mixing equipment from vaping Zone and One Stop DIY, again quality stuff, complete orders delivered within four days.
 

moishesmom

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There is a tab above labeled "Forum Suppliers". These suppliers have been used by the members here with no problems.

The last time I mentioned this, I got chewed out by someone but I'm going to be daring & say it again. I always check the "negative reviews" on ECF. If a supplier gets tons of complaints, I stay away. The individual that "yelled" at me stated that some of the suppliers are so big & get so many orders, that of course they'll have more complaints. Sorry, I've been in business retail & otherwise my entire life & 1 complaint is to many. Anyways, that's my story & I'm sticking to it!:2c:
 

kiwivap

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I was in the business before I retired and I've seen this sort of thing over and over with start-ups and cottage suppliers. They get in trouble, can't pay their suppliers and start kiting inventory and using drop ships. An honest vendor will stop taking orders until they catch up with back orders. These sketchy folks will confirm credit card charges and accept checks and money orders, then use the money to pay business expenses and suppliers to keep their credit line open. All the time stalling their paying customers until they get new stock. Then the cycle starts all over again until they get way over their heads and disappear, never to be heard from again.

Sad but true. Here's an example of a cottage industry just as you describe:
http://www.e-cigarette-forum.com/fo.../324597-chopperguys-disappeared-our-mods.html
 

Lethalp

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Yes it can be terribly frustrating when ordering vape supplies on line. That is the thing I dislike most about Vaping the "leap of faith" u have to take when dealing with a new vendor.

I can tell u I use the forums to do lots of research, figuring out what I want, reading reviews on it, then trying to find the best price, then researching the vendor. Then at long last I actually make a purchase. It can be exhausting.

My wish for the Vaping community is two fold
1) having a Amazon type place where u could buy from several vendors at once and pay one price for shipping

2) Having a 14 day money back guarantee on EVERYTHING, even juice.

I think number two especially would solve a lot of scams and untrustworthy vending practices.

Till something comes along to stop vendors from making promises they can't keep, all we can do as consumers is research research research and then take the "leap"

Sent from my KFTT using Tapatalk 2
 

classwife

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Well, I got a personal phone call from the owner. He says he has issued a refund and has also shipped my order express. He had a reasonable excuse, and I wish he had communicated like this when the problem arose. Now I'll see how the follow through goes.



Closing this. This is not the proper area for this.

....I'll be posting a negative review of this vendor when the seven day rule expires. Thanks for listening.

Per your first post- you are aware - wait the designated time & use the correct sub forum.
 
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