Glassmanoak's contest #68 with multiple winners and for winners!!

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tiggerrts

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12/2 - 3: Welcome collective. Everyone notice that Angel put on her Christmas attire? Hope the rest of the trip goes better Uncle. tumbleweed.gif
 

CountBoredom

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12/3 #4
New delivery guy was here--not one of the first two crews. He was more of the special guy who deals with problems. What a breath of fresh air! He and his man didn't hesitate to move the dryers up and down the stairs... and cleared the railing that caused the first crew so many concerns without issue.

However, this dryer, too, exhibited no heat. He tried replacing the cord, and running the dryer without attaching it to the vent (to make sure it got airflow) and still there was no heat. This led both of us to suspect an electrical problem but I could find not find any circuit that had been tripped. (You will recall, however, that when we had an issue with our water heater that the circuit did not trip, either.... uh-oh.)

The end result is that the guys took the unit downstairs (again) and have taken it back to their facility, where they will test both units that were delivered to us. If, by some stroke of low probability, neither works, they will find and test a unit that does work before coming back (the same guy--not the original delivery crew). If that is not the case, I guess we know that we will need the electrician to come out and replace another circuit (which, ironically, could mean that our old dryer still worked just fine :facepalm:).

I guess I'll know in an hour or two...

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rangerrobin

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12/2 - 3: Welcome collective. Everyone notice that Angel put on her Christmas attire? Hope the rest of the trip goes better Uncle. View attachment 393977
Whoa, no, I hadn't. How unobservant of me. :closedeyes: Thanks for pointing that out! (insert *whistle* here) ;)

Count - Holy :censored:! Good vibes coming your way...
 

CountBoredom

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12/3 #5
Count if you have a volt meter you check to see if your getting power to the plug.
That's an excellent idea, jpf! I'll have to figure out where I left mine....

snow1.jpg


EDIT: Just tested with my multimeter and it looks like one of the terminals is not delivering the power that it should. I don't know if that is a blown fuse or if the the outlet has failed. Either way, it looks like I'll need the electrician. :facepalm:
 
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rangerrobin

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CountBoredom

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Seems odd that the delivery/install guys didn't do a power check. Granted they aren't responsible for your house wiring but when the unit didn't work they should have been checking to make sure it was gettinig power.

I just spoke with the guy and told him that I checked it after he left. He admitted that he thought about that, too, but he doesn't carry a meter with him... And, yes, both units work just fine. :facepalm:

I've got a call into the electrician--but I doubt I'll hear back until tomorrow. The Sears guy gave me his cell number so that I can call him when the work is done and he will bring a unit out then and install it. It's better that way because otherwise I'd have to go through the store and I'd probably end up with the first crew again.
 

mac63

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A crew that delivers and installs things that require electricity to work properly doesn't have a meter with them? Seems to me that something like that for that job would be a required piece of equipment. I grew up around the home constructon/remodeling business and even the the guys that weren't doing electrical work had something.
 

tiggerrts

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I just spoke with the guy and told him that I checked it after he left. He admitted that he thought about that, too, but he doesn't carry a meter with him... And, yes, both units work just fine. :facepalm:

I've got a call into the electrician--but I doubt I'll hear back until tomorrow. The Sears guy gave me his cell number so that I can call him when the work is done and he will bring a unit out then and install it. It's better that way because otherwise I'd have to go through the store and I'd probably end up with the first crew again.

12/2 - 5: Have you gone to the breaker and pushed it all the way into the off position and then back forward to the on position? I am an electrician and this is a common problem, that costs people money. Some people see a "tripped" breaker and just push it forward to the on position. That will not work, the breaker must be reset. I am not saying you have not done this, but just trying to put out some info tumbleweed.gif
 

CountBoredom

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12/2 - 5: Have you gone to the breaker and pushed it all the way into the off position and then back forward to the on position? I am an electrician and this is a common problem, that costs people money. Some people see a "tripped" breaker and just push it forward to the on position. That will not work, the breaker must be reset. I am not saying you have not done this, but just trying to put out some info View attachment 394003

That's a good tip, Tiggs. Yes, I did that for the breaker that was labeled dryer (the previous owner of the house long ago had someone mark which circuits went where). For good measure, I also switched off and on the breakers to either side (those flagged as "Washing Machine" and "Range") just in case some thing was wired elsewhere. I couldn't see the numbers on the switches themselves because it was already beginning to get dark (and we've been having rain).

I'm not sure that I actually found the circuit, however, as the delivery guy had the dryer door open to watch the light inside and it never went out and then back on. I was afraid to try any more of the circuits as I had not powered down any of my electronics (such as this computer I'm typing on or the TV which my son was watching). I might try that tomorrow if I have the time.

But let me ask you this: would the outlet for the dryer get any power if it was the circuit? When testing the three-prong plug, my right socket and ground pairing tested at 120 volts, while the left socket and ground pair read a fluctuating 1-10 volts. (Of course the two live sockets failed to achieve the necessary 240 volts.) That tells me that the outlet is providing enough power for the light to turn on, the drum to spin, and the fan to blow, but not enough power to feed the heating element. In other words, the outlet is partially energized. Wouldn't a blow fuse result in no power to the outlet?
 

tiggerrts

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That's a good tip, Tiggs. Yes, I did that for the breaker that was labeled dryer (the previous owner of the house long ago had someone mark which circuits went where). For good measure, I also switched off and on the breakers to either side (those flagged as "Washing Machine" and "Range") just in case some thing was wired elsewhere. I couldn't see the numbers on the switches themselves because it was already beginning to get dark (and we've been having rain).

I'm not sure that I actually found the circuit, however, as the delivery guy had the dryer door open to watch the light inside and it never went out and then back on. I was afraid to try any more of the circuits as I had not powered down any of my electronics (such as this computer I'm typing on or the TV which my son was watching). I might try that tomorrow if I have the time.

But let me ask you this: would the outlet for the dryer get any power if it was the circuit? When testing the three-prong plug, my right socket and ground pairing tested at 120 volts, while the left socket and ground pair read a fluctuating 1-10 volts. (Of course the two live sockets failed to achieve the necessary 240 volts.) That tells me that the outlet is providing enough power for the light to turn on, the drum to spin, and the fan to blow, but not enough power to feed the heating element. In other words, the outlet is partially energized. Wouldn't a blow fuse result in no power to the outlet?

Your breaker will be a two pole 30, a single pole 20 is normally used for lighting and plugs in the house. At this moment I would think that the breaker is no longer working and should be replaced, or one of the wires has come loose in the outlet for the dryer. Make sure to turn off the breaker before taking out the outlet to check and see if a wire is loose, or one of the terminals has melted down.

You are correct in that the fuse/breaker being blown, or tripped, would allow no energy to the unit.
 

CountBoredom

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Your breaker will be a two pole 30, a single pole 20 is normally used for lighting and plugs in the house. At this moment I would think that the breaker is no longer working and should be replaced, or one of the wires has come loose in the outlet for the dryer. Make sure to turn off the breaker before taking out the outlet to check and see if a wire is loose, or one of the terminals has melted down.

You are correct in that the fuse/breaker being blown, or tripped, would allow no energy to the unit.

Thanks. Now I just need to find the circuit when it gets light. :ohmy:
Thank you for the help! If it turns out to be the outlet, I might be able to fix that on my own.

Well, Treefam. I need to make dinner, so I will bow out now. Good night!
 

angelphyre

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12/3
4. Wow, Count what a saga you had going on there! I'm glad you finally found a competent delivery crew, but bummed that it turns out it's your house that is the problem...I hope you can get it all straightened out quickly and finally get that dryer installed and working...fingers (and toes) crossed for you! ;)

Glad you guys like my new outfit...thought I'd try to get in the Christmas spirit a bit, and what better way to perk oneself up than with a new outfit! ;):laugh:

Bella, sorry you haven't been able to really get any sleep and hope the headache goes away for you....sending you good vibes! and healing energies!

Had a nice dinner out with my son and DIL...he finally decided he wanted Red Lobster, which we had to go to the next town for, but he was driving, so it didn't matter to me. Enjoyed the food and they had plenty to take home for later too. I was just glad he didn't pick the hibachi at our local Japanese restaurant...that's where he usually likes to go, but that costs an arm and a leg...and with 3 of us, I would have had to taken one of their legs too to pay for it! :facepalm::blink:

 
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