Got my order today but somthings not right

[bmorrison82]

well i did get my order and thank steve for the extras but when i got home from work me and my wife went out to vape and got 1 hit off the battery and then nothing so we can back inside check and the usb chargers shows a blue light but never flashes when you plug the batt in wife said it was red and turned blue but anyway we get one hit and then not a thing after that

brent

 

[JenJen]

well i did get my order and thank steve for the extras but when i got home from work me and my wife went out to vape and got 1 hit off the battery and then nothing so we can back inside check and the usb chargers shows a blue light but never flashes when you plug the batt in wife said it was red and turned blue but anyway we get one hit and then not a thing after that

brent

Maybe there is something wrong with the pcc charger? Try putting it in the regular charger and see what happens. I don't think my batteries were charged when I got them, at least when I tried to take a hit to see nothing happend. After I charged them about 4 hours - WOW!

Did you try the passthrough? I vaped on that while the others were charging (one in the pcc usb case as I charged the case and charger and one on the regular charger)

 

[bmorrison82]

did not get a pass through or the pcc just 2 batt wall and usb chargers

 

[~Gazoo~]

did not get a pass through or the pcc just 2 batt wall and usb chargers

Did you try charging in the wall charger. With the USB charger it has to be seated down in there all the way for it to make a good contact. I twist the battery after it seats in, then plug it into the USB port.

 

[bmorrison82]

yea i tried the one batt in both chargers and same thing its like i did not even plug it in the other batt flashes and seems to be charging

 

[bmorrison82]

ok after some playing just want to know if its normal it seems they work if i blow a little air into the cart then inhale

brent

 

[~Gazoo~]

Let your batteries fully charge before going any further. Take the one that does not seem to be charging and put it on the charger for awhile...like at least 10 minutes. Remove it and try again and see if the light on the charger starts to blink. If not them you may have a bad battery. And no you should not be blowing into the cart. Draw on it hard enough so the LED on the battery lights up. You should not have to draw hard for this to happen.

 

[JenJen]

Let your batteries fully charge before going any further. Take the one that does not seem to be charging and put it on the charger for awhile...like at least 10 minutes. Remove it and try again and see if the light on the charger starts to blink. If not them you may have a bad battery. And no you should not be blowing into the cart. Draw on it hard enough so the LED on the battery lights up. You should not have to draw hard for this to happen.

Ditto what Gazoo says, these things are easy to work - you do not need to blow first. I am guessing the battery is no good but try again charging it. I know Steve will make it right if it is a bum battery! Major bummer, but it happens!

 

[bmorrison82]

i think the batts are charged but its like the switch for the automatic battery is getting stuck the reason i say that is if i lightly blow in the end or lightly tap the light part on my leg it works

 

[JenJen]

i think the batts are charged but its like the switch for the automatic battery is getting stuck the reason i say that is if i lightly blow in the end or lightly tap the light part on my leg it works

More than likely a bum battery then! That is too bad, but let Steve know and I am sure he will send a replacement right out to you! I had a question and emailed him this morning from the "contact us" on the website - he answered right back so I am sure this will be resolved quickly! In the meantime, you can enjoy the other one and charge it at night while you sleep. Mine lasted part of last night and all day until about 4:50.

 

[bmorrison82]

thanks jen yea i emailed him the batts charging ok after i played with it it finally started charging just a lil puff of air towards it and it was fine lol But it is both batts that do this unfourtantly oh well we will get it figured out and i know steve will keep me smilin

Brent

 

[~Gazoo~]

Yeah sorry to hear you got a bad battery. Tapping it on your leg should not make it work. This is the second time I know of that happening but Steve will take care of you.

 

[dohsma]

Brent, one question. Is the Led staying lit but very dim even when not puffing on it? If so it sounds like a stuck switch. That's we have our warranty. If you are still having problems pm me or steve and we'll get it sorted. Thanks.

 

[SMILIN]

well i did get my order and thank steve for the extras but when i got home from work me and my wife went out to vape and got 1 hit off the battery and then nothing so we can back inside check and the usb chargers shows a blue light but never flashes when you plug the batt in wife said it was red and turned blue but anyway we get one hit and then not a thing after that

brent

Brent

Call me, or email me, and we take care of everything, not to worry. you have more batteries, right....chillax, enjoy, and I will ship some surprises as well.

Steve

 

[azvagabond]

might also be not enough air flow? try backing off the cart from the battery just a smidge, look at the hole in the battery and the notch on the cart anld line them up...have you tried other carts?

 

[bmorrison82]

steve i sent you a email and a pm to dohsma about exactly what its doing and as i said unfourtantly its both batteries

As far as other cart i tried 2 others on both batts and at different tightnesses thinking it might be airflow issue

 

[azvagabond]

cart from the battery just a

 

[bmorrison82]

well this morning after i let the batts charge all night we tried again and same thing but as i said it works if we blow lightly into the batts they work but anyway we did not want to buy a pack of cigs. The VK is great we got mostly 11-16 mg carts and liquid but did order some 24mg carts but they might be a bit strong.
we have only tried the marl ,clove and cola and really like all 3 but the clove has a kick that makes us both cough a lot. Anyhow just wanted to let everyone know we really like them just wish the batts would work by just suction but as i said before i know steve will keep us hooked up and take care of this small problem.

 

[Lightgeoduck]

you could have a bum cart.

first try sucking on the batt with out the cart to see if the led turns on
if it does try another cart... that odds are low for both batteries to be bad but possible

 

[PhoenixRising]

You really may have two bad batteries and if so, I know Steve will make it right. In the interim, I will add my two cents on possible solutions. I hope one of these helps so you don't have to wait longer for new batteries.

1. Are the cartomizers lined up correctly? You should see the airflow holes through the notches to get the best drag (at least for me, doing this has made a huge difference). That part was counter-intuitive to me and I would be curious if my interpretation is correct and if others find the same to be true.

2. Have you tried charging in another outlet? I was about to throw my first real e-cig at the wall (a 510 kit) because the batteries (both of em) would not hold a charge no matter what I did. Two dead batteries in one day was really frustrating to me so I know how you must feel right now. What I finally figured out was that both the plug AND the chargers were bum. I had to do a ton of switching out with known good components (glad my hubby had a set too) until I figured this one out. Who'd a thunk it?

3. VK cartomizers do still need to warm up before getting the best vape out of them. How long are you vaping before you quit dealing with it? For a brand new cart on a battery (this takes a lot less time on a passthrough), I need to puff pretty hard for 5-6 drags to get it going and it is all smooth sailing after that. Hubby actually prefers his batteries to his passthrough (no clue why this is, for me the passthrough is my buddy). So what he does is drags hard and fast about 10 times - like stoking a cigar. He does not even try to inhale when he does this - just puff, puff, puff. He does this a few times and it seems to stoke the cart nicely.

I hope one of these tricks help so you can start your love affair with the VK. Sorry it has been such a frustrating experience already.