I bought an e-power and some other supplies from this vendor, namely their fluxomizers. I wrote a simple review about the item and asked for a bit of help with the burning plastic taste I had.
In the interim, someone else (Read the guy below with the negative opinion) was having a flame war with Got Vapes over 1. his defective button and 2. the voltage variances on the e-power as measured on his multimeter.
I then got a voicemail from one of the owners which was a 10 minute tirade on his company's policies and on and on about my defective button. This guy was literally yelling on my voicemail about his string of 3-4 emails with defective button guy. IT WASN'T ME ...he had the wrong customer. I politely phoned him back from my cell phone and left him a message stating that I was relatively happy with my unit save a few attomizer issues.
Flash forward one day. I tried to recharge my epowers battery and it would not work. The charger is pretty flimsy. I emailed Daniel and told him of the problem. He advised me to "jiggle it a little" I told him I had done this a few times in the past but that it was no longer working at all. I asked him to provide me with details on how to return it. I did not get a response Saturday so figuring it was the weekend, I just waited til this morning. I then followed up on this and have no heard back from them at all. The e-power is now obviously unusable.
madvapes sells this charger for about oh 7.99 or thereabouts. So for 8 bucks you are going to go ahead and anger a customer??
I would probably have been a long time return customer of GV because I am a huge fan of their sapphire. But I won't be doing anymore business with them.
P.S. Do you think it is a very good business practice to engage in leaving loud yelling voicemails like that? Even if you do have a problem customer?
In the interim, someone else (Read the guy below with the negative opinion) was having a flame war with Got Vapes over 1. his defective button and 2. the voltage variances on the e-power as measured on his multimeter.
I then got a voicemail from one of the owners which was a 10 minute tirade on his company's policies and on and on about my defective button. This guy was literally yelling on my voicemail about his string of 3-4 emails with defective button guy. IT WASN'T ME ...he had the wrong customer. I politely phoned him back from my cell phone and left him a message stating that I was relatively happy with my unit save a few attomizer issues.
Flash forward one day. I tried to recharge my epowers battery and it would not work. The charger is pretty flimsy. I emailed Daniel and told him of the problem. He advised me to "jiggle it a little" I told him I had done this a few times in the past but that it was no longer working at all. I asked him to provide me with details on how to return it. I did not get a response Saturday so figuring it was the weekend, I just waited til this morning. I then followed up on this and have no heard back from them at all. The e-power is now obviously unusable.
madvapes sells this charger for about oh 7.99 or thereabouts. So for 8 bucks you are going to go ahead and anger a customer??
I would probably have been a long time return customer of GV because I am a huge fan of their sapphire. But I won't be doing anymore business with them.
P.S. Do you think it is a very good business practice to engage in leaving loud yelling voicemails like that? Even if you do have a problem customer?
