Great Experience with ProVape

[jwelborn]

Hello:

I've got quite few ProVari mod's. One of my most expensive ones, a TI Classic, recently failed to fire or turn on. I believe the positive post broke off. Anyway, I notified ProVape that I needed a return authorization for an out of warranty repair. ProVape immediately responded and I sent in the mod. Blake at ProVape sent me an e-mail they had received it and would keep me informed. Imagine my surprise when a day later I was sent an automated e-mail that ProVape had sent me a package. They did the repair and paid the return postage without ever asking me for cent. This speaks volumes about the company!

Best,
James Welborn

 

[BreSha6869]

They are great and so is Blake.

I have had more than a few very positive dealings with them.

You get what you pay for IME.

 

[Baditude]

Provape has always had fast, excellent customer support.

 

[jwelborn]

Brandy at ProVape sent me an e-mail this morning thanking me for the kind words. Excellent communication!

 

[bnrkwest]

You can't go wrong with Provape, they are fabulous! That's why my doomsday stash is mostly all Provari's luv them and the company !

 

[Vandal]

This makes me want to buy more Provaris. Which I think I will. You just don't see service like that anymore.

 

[ckquatt]

...but seriously. Provape and their products are second to none! I LOVE LOVE LOVE the Provaris! I own 4 so far (all 2.5s. I can't stop buying the $39 ones!). I also have a Radius and that thing is the bee's knees!

I know for a fact that those things are going to work well after I'm gone!

Great products!


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[Robino1]

Hello:

I've got quite few ProVari mod's. One of my most expensive ones, a TI Classic, recently failed to fire or turn on. I believe the positive post broke off. Anyway, I notified ProVape that I needed a return authorization for an out of warranty repair. ProVape immediately responded and I sent in the mod. Blake at ProVape sent me an e-mail they had received it and would keep me informed. Imagine my surprise when a day later I was sent an automated e-mail that ProVape had sent me a package. They did the repair and paid the return postage without ever asking me for cent. This speaks volumes about the company!

Best,
James Welborn

Same experience I've had with ProVape. Waiting for the grand total and all of a sudden, shipping notice.

Since then, I have sent things in to be revised, given spa treatment, changed caps out and have gotten charged. They still have awesome customer service though. I have never had a bad experience with them.