GreatEcigDeals.com

[hova]

Just popping in because i couldnt find this section the other day.



heres the invoice , still no contact , no email reply , no atty , and the order on the website two weeks later says "pending" , even though the money was taken out of my bank account THAT SECOND that the the order went through.


biggest ripoff to date , stay away.
(also to the mods i have a post somewhere saying the same thing , you can delete it now that i found the proper section , sorry)
----------BS INVOICE STARTS HERE-----------------------
Order Confirmation from Great ecig Deals

jason zink

Thanks for shopping with us today!
The following are the details of your order.
------------------------------------------------------
Order Number: 1021
Date Ordered: Friday 23 July, 2010
Detailed Invoice:
Login : Great Ecig Deals, Quality, low priced electronic cigarettes

Products
------------------------------------------------------
1 x DSE 901 Atomizer Chrome = $4.79
------------------------------------------------------
Sub-Total: $4.79
United States Postal Service (1 x 0.03lbs) (First-Class Mail (2 - 5 days)):
$4.22
Total: $9.01

Delivery Address
------------------------------------------------------
jason zink
*******************
youngstown, OH 44502
United States

Billing Address
------------------------------------------------------
jason zink
***************
girard, OH 44420
United States

Payment Method
------------------------------------------------------
Secure Credit Card

Visa














-HOV

 

[Smocha]

Sorry to hear this, Hova. Have you tried contacting them to see whats going on?

 

[hova]

Sorry to hear this, Hova. Have you tried contacting them to see whats going on?

yeah i have about 10 emails in , and havent heard anything back. looked on the site today , and the chrome atty isnt even an item anymore , so i sent another email saying to just send me a different 901 atty or refund my money.


guess you get what you pay for. really wish there was a company that only charged the $1.32 it costs to ship an atomizer...


-hov

 

[Smocha]

Hey Hova,

Did a WHOIS search for you (http://whois.domaintools.com/greatecigdeals.com) This is what came up. Maybe you can try calling their office in Cali?

Registrant:
Global Smoke LLC
24742 Evening Star Dr
Dana Point, California 92629
United States

Domain Name: GREATECIGDEALS.COM
Created on: 13-Apr-10
Expires on: 13-Apr-11
Last Updated on: 13-Apr-10

Administrative Contact:
Holroyd, Charles
Global Smoke LLC
24742 Evening Star Dr
Dana Point, California 92629
United States
(626) 390-8911 Fax --

Technical Contact:
Holroyd, Charles
Global Smoke LLC
24742 Evening Star Dr
Dana Point, California 92629
United States
(626) 390-8911 Fax --

 

[hova]

never thought of that. the email address i have is "chuck@greatecigdeals.com"


i tried finding a phone number , but i think my neighbors are using their internets again , as nothing is loading right. was everyone else having trouble on the site last night too , or was that just me...

 

[Smocha]

I'd say your best bet is to call that number or email his yahoo account. Good luck with everything.

 

[hova]

funny thing is , theres no phone number on the site , and the address listed is

Great Ecig Deals
4711 Natick Ave Suite 327
Sherman Oaks CA 91403


when i google map this address it goes to what looks like condos , so thats definately not a warehouse.

the address you gave me shows "jim salus real estate marketing" ...


looks like a total scam setup to me . no warehouse , no buisiness having anything to do with ecigs. nothing. looks like a basic internet fraud site.


stay away.
calling the number now , let you know what happens. thanks for the whois.


-hov

 

[hova]

ok then. one phone call cleared the mess up. i thank you soooooo much for thinking of whois'ing the domain .


i called charles (chuck) , and told him what happend , and he informed me that he handles the website , and his partner is responsible for the shipping. what he thinks happened is the order "fell through the cracks" , which happens to me constantly , not just ecig stuff , life in general.

very nice guy , said he sees my order , and hes got a couple where he is at , so hes going to send me an extra one for my trouble. let him know i sent some emails to him , and maybe they need to work on whatever is wrong with that , and he said hes going to fix whatever the problem is.


im happy they fixed the problem , and i hope they decide to put a phone number up for customer service , but thanks to ecig forums and smocha specifically , i am satisfied with the end result.


im going to have to give them a modified grade of b+ for handling this himself , and promising to take care of it, but they still get that little negative for letting a customer slip through the cracks...

<<<<issue basically resolved>>>>>
-hov
(thanks again smocha)

 

[zoiDman]

Isn't this what is so Cool about the ECF?

People exchanging ideas and helping others solve problems.

 

[Smocha]

Excellent news! Enjoy your VAPE!

 

[Mr.Self_Destruct]

PLease let us know when they arrive.

 

[whiskey]

Glad it turned out okay for you...I would still be waiting to get the items in hand before I was happy...they do sound a bit funky...Good thing you didn't order huge with them...

 

[hova]

yeah im waiting for a final review of them when/if they do end up getting here , but he seemed pretty perturbed that it was something that wasnt taken care of.


it just goes to show you . if you want something done right...



...hire a mexican...


-hov
(im not trying to be racist , the illegals work so much harder than the spoiled American welfare/unemployment brats... ((no offense to anyone one welfare/unemployment , im just real touchy cause i live somewhere that unemployment is most of the people , and they have no care to get off it.)))))))