Hana Modz issue

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Im sure this question belongs in a different area but I'm a new member in need of some help. I recently purchased the hanamodz dna 40 after months of lusting and needing to upgrade from my itaste mvp. This is my first serious mod and I'm having some troubles. It's taking forever to charge via USB. I have been charging it for three hours now and it still gives me "weak battery" and cuts off. Sometimes it will stay show an empty battery and then when I take it off the charger it will jump to being half full then die 20 minutes later. I'm not sure if this is an issue with the internal battery or if I need to send it back to hana. I just got it two days ago so I reeeeeally don't want to part with it. Any help is appreciated!!!!
 
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