Has anyone ever had their order confiscated?

[CountCaffeine]

I am in the US so this is a US specific question but I would like to hear any and all issues people have had. I have read some posts of people who have had their products held but they were eventually released. I am curious if anyone has had their products confiscated, or if anyone has had to pay an import tax. If so what was it in relation to the value of what you ordered.

Health Cabin, of all the international orders you have made how many times have you had issues?

 

[newsunshine]

I am in the US so this is a US specific question but I would like to hear any and all issues people have had. I have read some posts of people who have had their products held but they were eventually released. I am curious if anyone has had their products confiscated, or if anyone has had to pay an import tax. If so what was it in relation to the value of what you ordered.

Health Cabin, of all the international orders you have made how many times have you had issues?

thank you for your asking.
We have very few problems getting orders through USA customs so far.
but sometimes we have problems sending orders through some countries.
Sorry. Detailed date is not available now.

 

[CountCaffeine]

I am sure there have been issues. If the issue is the order got held and then went through then I wouldn't mind. Spending as much time abroad as I have I am used to delays. My only worry is losing the order completely. Has that happened?

 

[cigjunkie]

hi all
placed a order with health cabin in march this year for some vaping stuff. still hasnt came yet . emailed health cabin people
and all they said was it cleared canada customs. this was a week ago and i live thirty miles from the customs office.
i think there shipping methods are terrible and wouldnt recommend to anyone in canada for sure.
sure, they care if we order the stuff and they have good pricing and sales all the time . just wait to you need their assistance on a shipping problem. i dont want to get into this but im not impressed and will pay more to get it in a reasonanle
amount of time within a week lets say . tks.

 

[Spac]

Have you looked at your tracking information? What does it state on the Canada post website?

Every order I've received from Health Cabin has arrived in about 7-9 days after clearing Canada customs. Yes Canada Post is that slow and with Easter, expect a day or 2 longer. Have patience my friend, your package will arrive.

Edit: If you want your package quick, have it shipped Via DHL. I received one order this way in 4 business days.

 

[newsunshine]

hi all
placed a order with health cabin in march this year for some vaping stuff. still hasnt came yet . emailed health cabin people
and all they said was it cleared canada customs. this was a week ago and i live thirty miles from the customs office.
i think there shipping methods are terrible and wouldnt recommend to anyone in canada for sure.
sure, they care if we order the stuff and they have good pricing and sales all the time . just wait to you need their assistance on a shipping problem. i dont want to get into this but im not impressed and will pay more to get it in a reasonanle
amount of time within a week lets say . tks.

I am very sorry for the problem with your order. May I have your order number, so I can look into it and reply to you asap?

 

[hairball]

CountCaffeine...I've placed $350 orders from HC and they have come through. Customs can only detain your stuff for a short while but they have to release it due to a court order from Judge Leon.

 

[newsunshine]

CountCaffeine...I've placed $350 orders from HC and they have come through. Customs can only detain your stuff for a short while but they have to release it due to a court order from Judge Leon.

Thank you for your information.