Has anyone Ordered From or are you affiliated with FanceeJuice ???

[Blueeddie1]

Hello all,

First let me preface my question by saying, I'm fairly new to these forums so...

If this is in the wrong place, I'm sorry,,, I did look for a more appropriate section to post.

And In no way do I mean to offend the company I'm asking about!

Recently, I placed an order with FanceeJuice.com and after 11 days I have yet to receive my order or even a confirmation on my order being shipped. I've never used them before but I saw their black Friday add on VaporJoes and I trust his site.


Just wondering if anyone had any issues before. with the ice storm and the black Friday sale together, I can understand a delay. I did call the phone number listed on their site today and it went straight to voicemail.... uh oh ... >.<

With all the vapers around here, Someone has ordered from these guys before maybe? Thanks for your help & Happy Holidays.



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[ziggytrix]

They're legit. Don't worry, they're just swamped with orders. I mean, they had some pretty sweet deals. The cost of the glass bottles alone on their $5 sampler packs was enough incentive for me to order 3, and I mostly DIY...

http://www.facebook.com/fanceejuice if you want to see your fellow impatient Black Friday shoppers arguing over whether or not it's justified to be patient or up in arms over the delay.

 

[gravitygroove]

I'm in the same boat. No info, no clue. Glad to know it's just an order bomb and that we should likely be getting our vapemail shortly. 2 weeks from order time should be the longest anyone should have to wait for a US based company however...

 

[VaporClouds]

This is my review for French vanilla from fancee juice. I love their juice , i know they got slammed on black friday. I bet youll get it soon. Good luck.

 

[Blueeddie1]

I was wondering, I did speak to someone ( around day 5 of no contact ) who told me the site had to be taken down due to the response.

My main concern was the lack of communication after the transaction had been processed and approved.

Thank you VERY much for easing my mind... not an easy task I assure you.

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[Blueeddie1]

2 weeks from order time should be the longest anyone should have to wait for a US based company however...

Agreed, I have to say I have yet to wait over two days FOR ANY order I've made from a us based company. But 5 for 6 or 6 for 5 (ML bottles of juice) or what ever it was ( don't remember offhand ) was/is a screamin deal, and with the storm that is only just now breaking for us here in Colorado, I know the trucks will have a tough time too.

Just checking, Thank you for the reply. =)

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[Blueeddie1]

Right on I'll check it out ,,, I enjoy Todds reviews, & Jenee's also...

Love Good vaper TV...

Thank you for your reply.
=)
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[ziggytrix]

A little update - got my tracking number today. Apparently it shipped two days ago. Should be here soon!

So you may not get your tracking number until a while after it actually ships.

 

[Blueeddie1]

gonna go look now, crossing fingers.

 

[Blueeddie1]

no tracking# yet... tis the season for travel/shipping delays.

We're no where close to crisis mode yet... I'll let you know.

I do enjoy vapemail.

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[ta2dave76]

Just got my track info today, ordered the 29th. Like said before, they got slammed hard with orders. Mine should be here Monday.

 

[Blueeddie1]

Update: no Tracking # yet. Sigh.

I'll let you know.

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[InTheShade]

I waited 2 weeks for Fancee juice. I ordered on Black Friday and got it exactly two weeks later. No tracking number, no emails, no apology - just a priority mail package in my mailbox.

Hang in there, I am sure they will get to you eventually.

I opened a ticket (on their contact form on their website) last week and they did answer me. It was a generic "we are slammed" response but at least I found out what was going on.

 

[UncleChimney]

Mine took all but three weeks from my order on Black Friday to get to me. I e-mailed them about it and they never got back to me. I called them as well and they never got back to me. That was before my juices arrived. I've e-mailed them once and tried calling them and leaving them a message since I have gotten my package and they still haven't responded. The couple juices that I have tried are good, but my problem with it is that I ordered three of the Black Friday samples hoping to get something that I like so that I can order bigger sizes, but to my dismay each of the boxes contained the same 5 juices!! Hopefully they'll get back to me, but judging by their customer service this far, I am not counting on it.

 

[UncleChimney]

Mine took all but three weeks from my order on Black Friday to get to me. I e-mailed them about it and they never got back to me. I called them as well and they never got back to me. That was before my juices arrived. I've e-mailed them once and tried calling them and leaving them a message since I have gotten my package and they still haven't responded. The couple juices that I have tried are good, but my problem with it is that I ordered three of the Black Friday samples hoping to get something that I like so that I can order bigger sizes, but to my dismay each of the boxes contained the same 5 juices!! Hopefully they'll get back to me, but judging by their customer service this far, I am not counting on it.

Well, I've got to eat my words here! They e-mailed me back and were very courteous, offering to send a sample of the juices that I really wanted to try. By the way, their Mellow Mango and Cloudarita are both phenomenal juices!!

 

[ziggytrix]

The cost of the glass bottles alone on their $5 sampler packs was enough incentive for me to order 3, and I mostly DIY...

Got mine today. And I'm dumb. The bottles are plastic. Oh well. 30ml of juice for $5 still ain't bad.

By the way, their Mellow Mango and Cloudarita are both phenomenal juices!!

I should hope so, I got a Mellow Mango in each of my 3 samplers!

 

[Blueeddie1]

I waited 2 weeks for Fancee juice. I ordered on Black Friday and got it exactly two weeks later. No tracking number, no emails, no apology - just a priority mail package in my mailbox.

Hang in there, I am sure they will get to you eventually.

I opened a ticket (on their contact form on their website) last week and they did answer me. It was a generic "we are slammed" response but at least I found out what was going on.

That's exactly what happened. no nothing since Black Friday. But My Juice is Here! AND

I have to say, I will be Ordering again. the McIntosh Magic is wicked yummy! and I completely agree about the mango.

So, If you Don't care about the wait time , Tasty Tasty... Thank you FanceeJuice, Thank you ECF & Members !

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[InTheShade]

I love a happy ending

So far I am not that impressed with the juices, but they are steeping right now. I tried the mellow mango in a dripper and it was good, but not really good - at least not yet.

Bam smells interesting and the cloudarita smells great. I've put them to one side for a few days, I'll break them out again next week and give them another try.

Glad they got to us all, hopefully they (and we) learned a lesson and will be more prepared for the next sale.

 

[UncleChimney]

I just gotta say a few good words about Fanceejuice here. After sending me the three different samples that all had the same flavors I contacted them, and to make a long story short, they went above and beyond by sending me specific flavors that I wanted to try in a much bigger size! I just got them in the mail about 20 minutes ago, so I am going to let them steep a few days, but I can't wait to try them!