Help!!! Ego and dual mega carto threading issues?

[Sugarnspice]

I am somewhat new to vaping- 1 year- and I have really benefited from this forum! It is awesome to have a resource to get questions answered. I just wanted a simple setup so based on a tip from a forum member I got the ego/dmcc kit from madvapes (510 -900 mah 3.7v battery and mega dual coil cartos) and have been very happily using it for 7 months. LOVE the big dual coil mega cartos and ego combo -I don't like to tinker just fill up the cartos and go-no hassles- don't like dealing with ce2 or small cartos-or atomizers.

So far madvapes cs has been very helpful and for the most part has always taken care of any issues promptly and has even occasionally thrown in a small carto for me to sample for free- but I have had this issue from the start where a large percentage of the mega dual coil cartos I order have threading issues and will not screw onto my battery. I can't imagine I am the only one having these issues-I was once told it was a known issue then later told it was rare and unheard of-it seems it has gotten much worse lately-my last order 100% were bad and Kyle sent out replacements right away along with a free 10ml bottle of a juice I order from them which was very nice but 1/3 of the replacements had the same issue-I have been placing small orders because of this and I just got 2 more cartos yesterday and neither one will screw onto my battery-I have 2 batteries and always try on both-I have offered to skype them and demo the issue so they don't think I'm trying to scam them. I spoke to Kyle yesterday but had to get to a meeting and was unable to resolve-he was supposed to call back today but I haven't heard from him and I am down to 1 working carto-I live in a remote area (an hour round trip to the nearest post office) work from home and cannot get there during working hours when they are open. I am so busy and I just don't have the time to keep dealing with this-making PO runs to return all the defects at my expense as they once requested- make the calls -write the tickets etc...I asked them to send a postage paid envelope so I can just put in my mailbox and will return all the defects which I am still hoping they will do. Has anyone else had this issue? Any ideas on why this might be happening? I actually stipulated in my notes on my last order for them to remove the packaging and screw them onto an ego and Kyle said they did so why won't they screw onto mine??? I love love love these cartos but I can't do much with them if they won't attach to my battery. I have been appropriately compensated on all but these last 2 cartos wanted to speak to someone in sales-needed to ask a few questions to buy a new kit but they haven't answered the phone in like 2 weeks. Scott and I were communicating thru the tickets and he did have someone call me which is cool but they were unable to resolve and I need to get the carto issue figured out before I move forward with any other purchases. I really love the ego 900 mah 3.7 v/dmcc combo and once I found it I thought I was set for life! Now I don't know what to do

Which brings me to the fact that my batteries are dying and I had planned to reorder the same kit but saw lots of bad reviews on madvapes site and other sites, forums etc... regarding the new hard button on the batteries not working batteries coming apart and the batts dying 2 weeks in etc... Any one know anything about this? or suggest an equally simple solution? thought about the e-power but will have to get more info on that-does anyone know if the dual mega cartos will fit on the e-power and can you charge the e-power batteries independent of the unit so you could be vaping on 1 while charging the other-really don't want to spend more than $50 on a new kit-why oh why would they change the ego battery when it worked so great the way it was? This is turning out to be a huge hassle. I wish they had a telephone support line where all issues could be resolved and questions answered- I don't know much about volts and ohms etc and what works with what and don't want to waste time and money getting the wrong thing. I really think madvapes is a good company and would like to keep doing business with them -I am not trying to be a pain-I know they are busy and I work full time and am starting a business of my own so I am SLAMMED all the time and I really don't have time for this either and no money to waste on products that won't work
I am down to one carto and need new batteries like yesterday my current are lasting under an hour -I definitelydon't want to go back to cigs -any ideas guys? I really just want to be happily !!!!
Thanks
Misha

 

[ChrispyCritter]

Did you try to clean the threads on the battery connectors? They could be dirty or even worn out..I would inspect the threads and see if they look worn..1 year of daily use is pretty good for eGo's..I have 3 eGo's that are over 6 months and are working pretty good but they are showing there age. I have a couple of the hard plastic 900mah eGo I got about a week and a half ago and they seem to be ok..I like the soft button better though and the hard plastic ones "rattle" a bit..time will tell if they last but most likely they are pretty much the same switch inside and just the buttons on top of them are different...

 

[Sugarnspice]

Did you try to clean the threads on the battery connectors? They could be dirty or even worn out..I would inspect the threads and see if they look worn..1 year of daily use is pretty good for eGo's..I have 3 eGo's that are over 6 months and are working pretty good but they are showing there age. I have a couple of the hard plastic 900mah eGo I got about a week and a half ago and they seem to be ok..I like the soft button better though and the hard plastic ones "rattle" a bit..time will tell if they last but most likely they are pretty much the same switch inside and just the buttons on top of them are different...

Hi,
No I haven't cleaned the battery but I will try that-just to be clear my batts are about 7 months old-the weird thing is that some of the cartos screw on just fine-it seems like the post on the carto that holds the threads is the wrong size-found some sort of adapter/connector thing in my gearbox and it screwed into my battery and the carto screwed onto that-the connector didn't fit onto my old v2cig battery which I think is a 910 type so it is prob an 808 connector-would that mean they sent me the wrong ones like for an 808? the connection is wobbly and not very secure but it does screw on-hopefully will be able to contact someone tomorrow and resolve this

 

[ChrispyCritter]

Hi,
No I haven't cleaned the battery but I will try that-just to be clear my batts are about 7 months old-the weird thing is that some of the cartos screw on just fine-it seems like the post on the carto that holds the threads is the wrong size

I would look at the threads to be sure..these things are mass produced so maybe the cartomizers are a bad batch..the tooling that cuts them could be worn and the threads could be too big..who knows maybe they are just the wrong threads with some of them mixed in. One of my eGo's is from last August and the threads are ok but I wipe them out constantly when I change flavor cartomizers or before putting on the charger.

So if you haven't been cleaning them there could be stuff built up on the threads..maybe the reason some don't fit is the thread size can vary a bit and it could just be tight because of it. If you haven't cleaned the connector in your eGo's in awhile take a paper towel/napkin and "ball" the end up a bit dip it in rubbing alcohol and wipe the connector out good then take a dry corner and dry it out making sure the threads are really clean. Also clean the threads on the outside of the eGo's in the same way.

This could be the issue because if e-liquid got into the connector and dried on it could make the threads tight with some cartomizers..if cleaning them doesn't work it's probably bad or wrong threads on the cartomizers.

 

[six]

It's hard to see the threads in an EMDCC.

One of the first three of those I bought was the same way. I didn't bother returning it. I did, however, cut the skirt off to have a look. It had no threads. I mentioned that in the EMDCC thread I started a few months ago, but never saw anyone else report that problem after that.

I think it is possible from your description that you may have gotten a couple that never had threads cut.

 

[Sugarnspice]

Hi Six
could be- they aren't too tight they are too big they just spin and spin -never catch on anything and if you turn it sideways or upside down they just fall off they simply don't connect to the battery threads-hopefully madvapes will replace or exchange since I just got them yesterday and notified them immediately-I have just been concerned at the high percentage of defects in each order seems to have gotten progressively worse. Every order is a roll of the dice-Love them when they attach!!!

 

[karmakatie]

I have noticed that smoktech cartos wobble in any device I put them in, even thier own brand of egos. for that reason I have moved away from smoktech cartos, the threading is wonkey. If you like the Ego form factor you might look at other brands Madvapes Ego's are all smoktech from what I can see.

 

[Sugarnspice]

Thanks for replying-
What's weird is that some of the cartos screw on normally and fit to the batt securely others just spin and spin and fall off.
I'm going to get a whole new kit. Looking at the epower-they make a mdcc for that -the thing is when these work they are so awesome! Can you be more specific as to another brand that might have a mdcc that is more reliable-would really like to stay with madvapes -they have been trying to help me with this but if I can't get a reliable system I may have to consider alternatives

 

[Sugarnspice]

Just to update-Madvapes just sent a message that they are replacing the cartos and sending a prepaid label so I can easily return the defective cartos-I am still going to make a video of the issue and send it to them so they can see it for themselves
Hopefully they'll replace the bad charger and the new cartos will screw onto the batt-maybe this will lead to some resolution of the issue-I have wondered if these could be another large carto maybe made for an 808 or something that got mixed up somehow-hopefully this will lead to a resolution of the issue-I sure love the cartos! Madvapes is definitely making the effort-they really do have great and responsive cs!

 

[Marb]

I find it hard to believe that the quality control would be that bad on those cartos - or any popular cartos for that matter. Not to say it's impossible or that you're wrong, but I'm thinking it's more likely an issue with your battery(s). Maybe a single poorly cut carto damaged the threads early on and is causing ongoing issues? Since it seems to be both of your batts to varying degrees, maybe the bad carto was inadvertently screwed onto each one at some point?

I can't really speak for the metal EMDCC's since I've only purchased maybe 4 or 5 (no issues), but of all of the Clear EMDCC's I've had (20-30?), not a single threading issue on any of my 4 Smok ego's. Also to note, I'm meticulous about cleaning the threads on the batts before each and every charge.... more to keep my chargers from getting gunked up, but I'm sure it has helped to keep the threads in good shape too.

Early on, I had a CE2 that was very tight to screw on and I forced it all the way on. That sort of wonked-up the threads on that one batt. It didn't do any permanent damage, but for a while, it was a little tight to screw anything onto that one until it sort of corrected itself.

Also, would there be any way of posting pics of your batts? Preferably showing inside the connector if possible?

EDIT: my 3 old Smok egos have the rubber button and have been great. 7+ months and I'm just now having an issue with one of the buttons sticking because it's worn down so much! My newest batt is the Smok ego passthrough - it's basically just a Smok 900mah with a usb charge port on the end. I really don't like feel of the plastic button, but no actual problems so far. And ditto on the button "rattling" - it's sort of annoying.

 

[Sugarnspice]

Thanks for your input-The problem is that the carto thread post seems to be too small when I try to screw it on it just spins and spins like it's not making contact with the threads at all- I am making a demo video for madvapes also sending back my batts and all the cartos that won't screw on-What I can't understand is that some of them screw right onto my batts and others don't???
Got my ego kit from madvapes-900 mah- Madvapes has been very responsive and trying to resolve the issue-they sent me two new cartos to replace the 2 I had not been compensated for and neither of them would screw onto either of my batts-here's where it gets weird-they also sent me a loaner ego batt -the newer version with the plastic button-to use while they evaluate the situation since I have to send them both my batts (very cool of them) and get this-all of the cartos I have screw right onto the new batt including the ones that won't screw onto mine-I am totally confused at this point-I have never forced anything through the threading on my batts and have only used 510 cartos mainly all from madvapes-I also have the ego batts with the soft rubber button and have been very happy with the performance-mine have also lasted 7 months but are on their last leg. I am wondering if when they released the newer batts with the plastic button if they might have made the threading socket slightly smaller and in turn made the threading posts on the cartos slightly smaller-but that doesn't explain the fact that I have 2 that will screw onto my old batts and the new batt -I am just going to send it all back to madvapes and see what they have to say-It does look like the recieving socket on the new batt is slightly smaller than on the old batts but I have had this issue for several months I don't know when they released the new version of the batt. As I said it seems very weird that some screw right on thothe old batts and some don't- I already ordered another kit so hopefully will not have this issue again. Madfvapes has been great about this whole thing and I will definitely continue to order from them.

 

[Marb]

Any updates?

I was really curious at first just for the simple fact that all my ego's were the old rubber button style and I was afraid of some sort of quality control issue with the newer ones (I was putting off replacement since they're old and dogging a bit). Alas, since my last post in this thread, I've bought another Gold EGO and aside from very minor issues with the plastic button, have been very happy to find this one is up to snuff in every other way.