Finally got mail today, telling me that 'a shipment' was held, inspected, and 'recommended for refusal'
The order I am talking about was 'seized' on the 12th of jan(was shipped on the 10th) and JUST today I got a notification that my order was 'stopped' with the above message (Claim reason was because it was a prescription drug???? ... c.01.045 food and drug regulations act)
Thing is, the shipment had 6 cartridges, empty, as well as a 1.8% 50ml bottle of e-juice. In the letter the juice is mentioned but the rest of the shipment is NOT.
What do I do here? Seems the cartridges were 'lost' somewhere, and the only contact I have is a number which instantly goes to a 'answering helpline' with no actual contact to any human.
After all research I've done, there is no legal grounds for this 'seize' (Its not a medical product nor a prescription drug, and even if this were so, its not 4+Mg per dose.
Anyone else have had similar situation with Canada customs and knows (or has a better idea) of what to do?
The order I am talking about was 'seized' on the 12th of jan(was shipped on the 10th) and JUST today I got a notification that my order was 'stopped' with the above message (Claim reason was because it was a prescription drug???? ... c.01.045 food and drug regulations act)
Thing is, the shipment had 6 cartridges, empty, as well as a 1.8% 50ml bottle of e-juice. In the letter the juice is mentioned but the rest of the shipment is NOT.
What do I do here? Seems the cartridges were 'lost' somewhere, and the only contact I have is a number which instantly goes to a 'answering helpline' with no actual contact to any human.
After all research I've done, there is no legal grounds for this 'seize' (Its not a medical product nor a prescription drug, and even if this were so, its not 4+Mg per dose.
Anyone else have had similar situation with Canada customs and knows (or has a better idea) of what to do?