Hello, I have bought from health cabin numerous times problem free. Always gets here fast and exactly what I ordered.
Unfortunately my latest purchase involved a DOA Itaste.
Basically it worked for about a minute, and then became posessed and started firing on its own. It did this throughout the night, fired on its own for ten seconds until the battery shut itself off. Then it quit completely, wont work at all either as a pass through or on its own. The variable voltage screen never did function on it. So now it is completely dead.
I opened a ticket with health cabin as was basically told to hold the button for less time to make it work. I think the language barrier may be causing a problem here as they don't seem to understand the problem.
Im only posting here because I would like a speedy resolve to the DOA policy (within a certain timeframe sort of thing) as shipping it back to china is cost prohibitive for me being in Canada.
Ive seen others get help through this forum so thought I would give it a go myself.
Thanks in advance
Unfortunately my latest purchase involved a DOA Itaste.
Basically it worked for about a minute, and then became posessed and started firing on its own. It did this throughout the night, fired on its own for ten seconds until the battery shut itself off. Then it quit completely, wont work at all either as a pass through or on its own. The variable voltage screen never did function on it. So now it is completely dead.
I opened a ticket with health cabin as was basically told to hold the button for less time to make it work. I think the language barrier may be causing a problem here as they don't seem to understand the problem.
Im only posting here because I would like a speedy resolve to the DOA policy (within a certain timeframe sort of thing) as shipping it back to china is cost prohibitive for me being in Canada.
Ive seen others get help through this forum so thought I would give it a go myself.
Thanks in advance
| Tracking ID: | J43-32W-VHLV (Ticket number: 7381) |
