Placed order 4-30-12 still haven't received it . What's up Health Cabin?

[cocoabellaRSD]

I decided to try an order through Health Cabin after reading some good reviews of their site here on ECF. I placed my
order 4-30-12. Still have not received it. I got an email on 5-3-12 that it had been shipped, but still no product received.
I tried to track my order via the tracking number I received on their site but their tracking function is not working. I emailed them about this and they told me they tried the tracking feature too and it isn't working. But they didn't give me any answers about when to expect my order. I have ordered from several ecig sites and never has it taken longer than 4 days to receive an order.
Hopefully someone from Health Cabin can help me out here and find out what happened to my order.
I just want to know I will receive my order. Does it usually take up to 2 wks to receive orders from Health Cabin?

 

[Denny Krane]

I had one take 29 days....my free shipping one took 4 days.

 

[dirtdevil]

Which shipping did u go with? If its china air then it might take a long time.


DD

 

[cocoabellaRSD]

Which shipping did u go with? If its china air then it might take a long time.


DD

It did go through China. How long is a long time aproximately?
At least I have hopes that I will still receive my order.
After 1 week went by I started to worry. Now it has been 9 days so I thought I'd post about it
and see if I could get some answers.
Thanks for your reply.

 

[cocoabellaRSD]

I had one take 29 days....my free shipping one took 4 days.

Denny,
I appreciate your speedy reply. 29 days ! Seriously. Glad I am not out of juice and sitting here biting my nails. lol
29 days is the slow boat shipping! lol Gosh I hope it won't be 29 days before my order comes.
I want to try the Stardust cartomizer out that I ordered to see if I like it so I can order more.

 

[newsunshine]

I decided to try an order through Health Cabin after reading some good reviews of their site here on ECF. I placed my
order 4-30-12. Still have not received it. I got an email on 5-3-12 that it had been shipped, but still no product received.
I tried to track my order via the tracking number I received on their site but their tracking function is not working. I emailed them about this and they told me they tried the tracking feature too and it isn't working. But they didn't give me any answers about when to expect my order. I have ordered from several ecig sites and never has it taken longer than 4 days to receive an order.
Hopefully someone from Health Cabin can help me out here and find out what happened to my order.
I just want to know I will receive my order. Does it usually take up to 2 wks to receive orders from Health Cabin?

I am very sorry for the delayed shipping.
Could you send me your order number?
we will look into it and reply to you asap.

 

[dirtdevil]

With china air you flip a coin. Sometimes it's fast but most of the time it's as if they're shipping it on a boat! Lol. I don't like china air honestly. DHL is so much more fun anyway. Detailed updates. You'll find yourself wearing out the F5 key. Lol


DD

 

[Spac]

I've had a couple orders arrive in less than a week, most take about 3-4 weeks. Not Health Cabin's fault, just the shipping seems to use hot air balloon to get to our side of the planet...

 

[newsunshine]

I've had a couple orders arrive in less than a week, most take about 3-4 weeks. Not Health Cabin's fault, just the shipping seems to use hot air balloon to get to our side of the planet...

Thank you for your understanding.

 

[cocoabellaRSD]

I am very sorry for the delayed shipping.
Could you send me your order number?
we will look into it and reply to you asap.

New Sunshine thank you for checking into my order.
The order # is 82067 placed 4-30-12

I have tried to track the order with the tracking number I was provided on your site but
the tracking feature wasn't working.

 

[newsunshine]

New Sunshine thank you for checking into my order.
The order # is 82067 placed 4-30-12

I have tried to track the order with the tracking number I was provided on your site but
the tracking feature wasn't working.

Thank you for your information.
Your order is shipped via China airmail.
Normally it takes 15-20 days to reach there via china airmail.
If you choose EMS or DHL, it is much faster.

You can track it on www.usps.com.
Here goes its update. It seems that you will get it soon.

Your Item's Status
Your item was processed through our BETHPAGE, NY 11714 facility on May 11, 2012 at 5:22 pm.

 

[cocoabellaRSD]

Thank you for your information.
Your order is shipped via China airmail.
Normally it takes 15-20 days to reach there via china airmail.
If you choose EMS or DHL, it is much faster.

You can track it on www.usps.com.


Here goes its update. It seems that you will get it soon.

Your Item's Status
Your item was processed through our BETHPAGE, NY 11714 facility on May 11, 2012 at 5:22 pm.

Thanks so much Sunshine for your help in finding out about my order.
I feel much better knowing it on its way here.

I was able to track my order now via the link you provided and hopefully it will arrive soon.
Will let you keep you apprised of the status.

 

[newsunshine]

Thanks so much Sunshine for your help in finding out about my order.
I feel much better knowing it on its way here.

I was able to track my order now via the link you provided and hopefully it will arrive soon.
Will let you keep you apprised of the status.

You are welcome.

 

[cocoabellaRSD]

You are welcome.

NewSunshine
I just wanted to let you know that I received my Health Cabin order today.
Everything that I ordered arrived in my package.
The ejuices have leaked inside the plastic bag they were mailed in, so that was some what of
a mess to clean up.
Glad that the ejuices came in a small ziploc bag.
Thanks again for your assistance in tracking my order.

 

[newsunshine]

NewSunshine
I just wanted to let you know that I received my Health Cabin order today.
Everything that I ordered arrived in my package.
The ejuices have leaked inside the plastic bag they were mailed in, so that was some what of
a mess to clean up.
Glad that the ejuices came in a small ziploc bag.
Thanks again for your assistance in tracking my order.

Glad that you got it timely.
i am sorry for the leakage problem. may i know how many bottles leakaged, so we can look into it and avoid it in the future?

 

[cocoabellaRSD]

Glad that you got it timely.
i am sorry for the leakage problem. may i know how many bottles leakaged, so we can look into it and avoid it in the future?

it would seem two of the bottles leaked , though not a ton of juice, thankfully. The bag was covered in ejuice inside
and the bottles were covered in ejuice. Just a mess to clean up on arrival.
I was just happy to get my order. Finally got my Vision Ego Stardust. Woohooo!! (*;*) Any idea when the Vision Ego stardusts will get restocked on the site?

 

[newsunshine]

it would seem two of the bottles leaked , though not a ton of juice, thankfully. The bag was covered in ejuice inside
and the bottles were covered in ejuice. Just a mess to clean up on arrival.
I was just happy to get my order. Finally got my Vision Ego Stardust. Woohooo!! (*;*) Any idea when the Vision Ego stardusts will get restocked on the site?

We do stock a lot of vision eGo clearomizers now. May i know which color, which resistance you want?