help with bionic vapors please
- Thread starter imtiaz215
- Start date
- th_trl_thread_readers 0
- Status
I think they have a generally good reputation, so it's possible something just got mixed up (any number of things). Have you tried contacting them through the live chat on their site and the system in your account? If for whatever reason your messages are ignored, just cancel and watch your statement so you can have your credit card issue a chargeback if they charged you.
hi durnkenbatman, thanks. im not seeing any option for live chat on their website at the moment only option to contact via email.
oddly enough im not seeing the option to cancel the order either. not sure whats going on with these guys. lets see if any one else has any other way to get in touch.
oddly enough im not seeing the option to cancel the order either. not sure whats going on with these guys. lets see if any one else has any other way to get in touch.
This information was posted on their website under Forums
Bionic Vapor mainly interacts with the community over at the ECF board. Feel free to join our self-proclaimed "minion family" over at:
Bionic Vapor
The owner of Bionic Vapor goes under the username of "jcalis1394". Feel free to PM any questions, doubts, concerns, issues, etc., as an alternative to using our "Leave A Message" option or our support e-mail (info@bionicvapor.com). You may also ask around for suggestions, opinions, or you may simply come join us and hang out, have a good time! If you aren't already a member of ECF, we'd definitely recommend checking the board out as a great source of not only excellent folks, but of valuable information regarding vaping in general.
Bionic Vapor mainly interacts with the community over at the ECF board. Feel free to join our self-proclaimed "minion family" over at:
Bionic Vapor
The owner of Bionic Vapor goes under the username of "jcalis1394". Feel free to PM any questions, doubts, concerns, issues, etc., as an alternative to using our "Leave A Message" option or our support e-mail (info@bionicvapor.com). You may also ask around for suggestions, opinions, or you may simply come join us and hang out, have a good time! If you aren't already a member of ECF, we'd definitely recommend checking the board out as a great source of not only excellent folks, but of valuable information regarding vaping in general.
Oops! I should have mentioned that.
You will also have to wait until the server updates at :25 past the hour. You should be able to post there (or PM the owner) in another 45 minutes.
When I looked at their site I thought it was an email tab that turned to live-chat during business hours. I was wrong, sorry about that.
I tried them for the first time, Ordered on the 4th and just got it yesterday. there was something in the Bionic thread that said it was crazy busy and that he was waiting on his shippment of bottles. Hopfully you will get it soon.
thanks every one for the help
, i PMed jcalis1394 yesterday on ECF, nothing back yet. are they that busy that cant ship out an order even after 10 days?
or at-least reply to emails?
not a good experience with bionic so far sorry to say.
im still hopping they will ship some time this year.
will check back in next 2 days.
, i PMed jcalis1394 yesterday on ECF, nothing back yet. are they that busy that cant ship out an order even after 10 days?
or at-least reply to emails?
not a good experience with bionic so far sorry to say.
im still hopping they will ship some time this year.
will check back in next 2 days.
I've definitely seen cases where small shops can get themselves over-extended in ridiculous ways when it comes to shipping out an order, especially when they put out an actual good deal to get their name out there. 2+ weeks in those cases aren't unheard of; you're often talking about 1-3 people putting out 100+ orders when they really aren't ramped out for it, and sometimes don't even have the supplies they need.
That said, it's ridiculous if they aren't well-run enough that they realize they need to actually be in reasonable communication with the customer. If you're feeling uncomfortable, you should consider canceling your order; if they are unresponsive to that you should contact your credit card company. Someone can be the nicest person in the world, but if they aren't following customer service 101 there are simply better vendors out there for your money.
That said, it's ridiculous if they aren't well-run enough that they realize they need to actually be in reasonable communication with the customer. If you're feeling uncomfortable, you should consider canceling your order; if they are unresponsive to that you should contact your credit card company. Someone can be the nicest person in the world, but if they aren't following customer service 101 there are simply better vendors out there for your money.
There should be a live chat during business hours, you will have to wait until monday unfortunately.
And to cancel your order, you can always reverse the charge through your card company.
And to cancel your order, you can always reverse the charge through your card company.
Last edited:
My order was a bit slower than usual too. No big deal for me as I've had multiple orders from Bionic. But I can see why a first timer would be getting anxious. I'll say this, the juice is worth the wait!
well said i could not have said it any better. i will explore the option for reverse charge , never had to do this before. i will ask around with bank to see if its even possible since i used by debit care and not CC.
thanks Cullin, i will give it a try, due to different time zone not sure when they are online.
thanks,i usually get mine from velvet could, was curious try these since read a lot about them on ECF. velvet usually ship next day , and they do respond to emails if needed, never had any problem with them yet. i will give them couple more days before i speak with my bank to see if they can do a reverse transaction.
Good luck. If you decide to keep the order, by the time it gets to India it should be heaven from steeping!! Right now in the USA it's the weekend and most of these places shut down. Try in 22 hours, that will put you at 12:00pm noon on Monday their time. As long as it is between 20 hours and 29 hours from now, they should be there.
They're in Florida, and since you're in the future if you google "time in miami florida" it'll let you know what the difference is so you can catch them during normal business hours.
- Status
Similar threads
