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Welcome and glad you joined.
Vendors who sell it---see if they will assist.
re: OSUB PLUS 80W TC - Google Search
Manufacturer contact ---see if they will advise.
Phone: (704) 696-8900.
Support: SMOK® | Innovation Keeps Changing the Vaping Experience
email: support@smoktech.com
ECF Sources:
ECF smok dealer: VapeSourcing Vapesourcing
Vape Shop Online E-Cigarette & E-liquid Best For Sale
https://www.e-cigarette-forum.com/forum/members/verashu.262193/#profile-post-71627
Why a bad rap?
Howdy and welcome
It’s a SMOK mod so “it’s broken” doesn’t surprise me.
I don’t know if or to what degree SMOK even provides software support. A software issue wouldn’t be my first worry though.
SMOK is well known for decent design and very very poor execution. The insides of the mods are often garbage. Poor and unprotected solder joints, bad machining, inadequate support structures, very very poor jarring resistance.
My first suspicion would be an actual hardware failure. Return it if you possibly can and buy basically anything other than a SMOK product in the future.
There may not be one that doesn’t involve in depth electronics surgery on your device looking for soldering breakages fried chips or what have you.
You may need to just buy a different device.
If you are receiving that error then you have the wrong firmware.
What makes you think your problem is firmware related? And just because a device allows a firmware update, that does not mean the manufacture will provide an update. The OSUB Plus 80 is 3+ years old since it’s release – well beyond any support window the majority (if not all) of Chinese manufactures provide. If the manufacture does not provide a FW update, or even the original FW, then I would be very hesitant trying some file that was just found on the internet. And not just for the risk of your device, but the risk of your computer as well.
How long have you owned the OSUB Plus? Might be time to cut your losses and purchase something newer.
What makes you think your problem is firmware related? And just because a device allows a firmware update, that does not mean the manufacture will provide an update. The OSUB Plus 80 is 3+ years old since it’s release – well beyond any support window the majority (if not all) of Chinese manufactures provide. If the manufacture does not provide a FW update, or even the original FW, then I would be very hesitant trying some file that was just found on the internet. And not just for the risk of your device, but the risk of your computer as well.
How long have you owned the OSUB Plus? Might be time to cut your losses and purchase something newer.
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