Hittman's Hideout

firechick

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I emailed Breazy yesterday not expecting a reply until at least Monday. I got an automated email this morning stating that they couldn't verify my age. I hadn't gotten anything from them this whole time and I'm a little irritated that it seems like they waited for me to ask about my order before they brought up the verification issue. I went to the site and entered my birth date and it says they verified it. If it isn't fixed and on the way in a couple days I'll cancel my order and take them off my list of suppliers.
 
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firechick

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Shipping times can be longer for a lot of reasons. I'm more annoyed that it took me emailing them after 2 weeks to get what looks like an automated email that they couldn't ship because they couldn't verify my age. If it isn't on the way by mid week I'll cancel it and just not order from them again.

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firechick

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I got another email from Breazy today saying that I needed to upload identification to verify my age. Since the website said I was "verified" after I entered my date of birth, and in light of the fact that I am not going to send an unredacted copy of my license to an online company, I decided I would cancel my order when I got home to my computer. A couple hours after that email I got another one saying my order shipped. I still have no idea what happened but I know it won 't happen again.

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firechick

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I still hope you get what you ordered.
The saga continues.....

I got an email asking how I liked their customer service. The only customer service I got was automated form emails.

And, USPS sent it to a town 45 minutes from here to be delivered today. Breazy has my address right on the order so that one is on the post office.



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