How do we report bad service from suppliers?

[joey55]

As a newbie to this, I have had an overall good experience with suppliers. I did have a bad experience and wanted to warn others about the supplier in question.
Could or should I comment about it to warn others here on the forum?
This forum has been very helpful to me in my quest to replace analogs, and I want to be fair with all here.

 

[unsure]

If you issue is with a ECF approved supplier then contact any of our qualified Moderators via a PM with your complaint!

 

[Valsacar]

If it is with one of the supplier registered here you can contact the ECF Complaints Officer to assist you. Information is on the contacts page (Ecigarette Forum Contacts).

Once you have more than 5 posts you can also write a review of a supplier, in the appropriate section of the forums, if you choose to do so.

 

[pianoguy]

The Supplier Review section is here:

Reviews of Suppliers

Make sure you have given the supplier an adequate opportunity to correct whatever the problem is, though. Nobody is perfect, and the measure of how good a company is often revealed in what they do when something goes wrong.

 

[Rosco]

Have you dealt with this vendor directly? Did you have them address the problem and give them a chance to respond and correct the problem?
A one time problem is not something I would be concerned about splattering all over the forum.
A pattern of bad service and products would be another story.

Follow the suggestions from the previous posts.