I hate to do this...

[everman7]

...but...

I just received my order, and the 50ml bottle of Kick-....-Carmel is screwed up.
I also received two 5ml bottles of Very Berry and Lemon to try out and they are also screwed up.

All 3 bottles are clear liquid (KAC has NEVER been clear) and there is absolutely NO THROAT HIT.
I am getting the impression someone forgot to put the nicotine in them.
The flavor is right on all 3, but that's it.
I've even put a drop on my tongue and...nothing!

What bothers me the most is that the 50ml bottle was to go with me to TX this weekend for my father-in-law's 70th birthday party, and now I don't have squat!
I have two orders from two other vendors still processing, and they haven't shipped, so wont get here in time. I even ordered those before the madvapes order...

madvapes has always been on the ball and thrown my orders out the door in no time at all. They have never gotten my order wrong, never missed a part, never sent the wrong item.

Can anyone tell I'm getting grouchy?

I'm thinking of throwing all the sample bottles of crap I have left over into one big vat and see how that tastes...

I put in a ticket, but haven't heard back yet...

 

[MFToms59]

Good Luck, with the recent site problems it could be awhile before you receive a reply. I generated a ticket a few days ago and haven't received a reply, normally it takes a day or two maximum. I'm not complaining because I know they've had their hands full working out the bugs. Try and enjoy the Party anyway.

 

[everman7]

All taken care of.

Quite possibly the best customer service I've experienced.

Thanks MV!

 

[myyrkezaan]

Same thing seems to have happened with my 50ml of Mad 4 and Grandpa's Mix, opened a ticket, hope it works out for me too.

 

[hoogie76]

Hi folks, it's not lack of nic but a new process that we are using that slows the tanning process considerably. When we mix pure Nic with PG or VG (VG is the worst), the diluted nic turns color almost instantly to a tan or pinkish shade. When further mix with flavors, the tanning process happens even quicker. Our new method, when we dilute the nic down, virtually eliminates the nic dilution tanning so when you get your bottles of e-liquid, they don't have quite the dramatic color change that our old process had. They'll be clear and the color you see if mostly whatever flavor extracts have been used.

hoog

 

[myyrkezaan]

Thanks for that info hoog, but my problem wasn't just the color, it seems to be considerably lower nic.

 

[everman7]

Mine was definitely lacking nicotine.
I can send back the bottles if you'd like, just let me know!
I can also send back the two 808 Redux Clearos I can't use but accidentlly ordered...lol.

 

[SethG]

I have a friend here at work who also complained about the nicotine being off, he went back to the analogues because of it. I mix my own juice so can't personally attest to this. He says it was both Melon Explosion and Watermelon 16mg.

Maybe pull a few random samples to test out?

 

[myyrkezaan]

They sent me another batch, very nice of them to do that.

How do you test for nic?

 

[SethG]

They sent me another batch, very nice of them to do that.

How do you test for nic?

Wow, it's cool they sent you a new batch. This makes me ponder if there really is an issue?

There is a "simple" way to test nicotine level at home based upon PH. This method still involves acquiring Bromothymol Blue, Sulfuric Acid, and some lab equipment to perform the test. There are easier ways that involve very expensive lab equipment. It might be better to say this method is relatively cheap, it's not the easiest thing for most people.

It's probable the flavoring could "throw off" this test. It is probably best performed on plain juice.

http://www.e-cigarette-forum.com/fo...st-mg-ml-nicotine-follow-up-dvaps-method.html

 

[myyrkezaan]

Not sure if it was an issue, they stated that it was a one time offer, might have been because I was a new customer.

Where is the version with the easy button?

 

[SethG]

Where is the version with the easy button?

The easy way involves a $300 (or greater) lab grade PH meter. I don't believe the food/soil/aquarium/pool PH meters are accurate enough for this. There is also the issue of calibrating the meter once you have it.

 

[bubbamonk]

BUmp on the great service

 

[GrimReaper]

i too had a bottle (first time ever) of ultamint with 0 nic, i have a friend who vapes 0 nic i know what it vapes and feels like. i hit hoog up and he sent me a new bottle and it was spot on perfect. was really cool of him to make sure i got taken care of. mind you this was almost a year ago