I just read the recommendations to e-juices suppliers/manufacturers thread & I was hoping to add something...
I'm allergic to a number of things, I have even had seizures from certain cigarette brands due to additives in them... Whenever I get e-juices from anywhere, the first thing I do is take out my Epipens & a bottle of epinephrine, put on a pair of gloves & mask, then I open a bottle drip a drip on a Q-Tip & wipe it on my arm just to see if something in it is going to kill me...
I have to take these precautions because I can't get straight answers on whether "x flavor" has "x ingredients" in it. I know what I'm allergic to, I don't expect other to know for me & even if I was told the product was safe I'ld still have my epipens handy when using a new product for the first few times... But I don't want to have to play Russian roulette with my life just because I want to try a new flavor & some company is so paranoid about corporate espionage that they won't tell a customer who asks whether "x ingredient(s)" in "x product(s)".
I used to make handmade cosmetics, toiletries, etc. &I had no issue with listing all my ingredients & what they could have come in contact with. The last thing I wanted was to risk killing my customer because they put on some makeup or washed with my soap. Sure I didn't put my exact recipes on the label & if someone asked me for them I'ld have laughed them off but it was no sweat off my back to include a basic ingredient list & it shouldn't be for you either.
I also included a clear name of my product... Lavender eucalyptus soap, lime flavored red #22 lipstick, etc. I would certainly never have called my product wama-bama-ding-dong because then my customer wouldn't know what I was selling & wouldn't buy the product. Yes, cutesy names sound sort of cool at first when your thinking them up & are bored of plain old names but it isn't cute to the customer trying to figure out what wama-bama-ding-dong is or if they want/need it.
I totally second the idea of more options, if I like a flavor I'm going to buy lots & I don't want to buy it 1oz at a time, much less have to buy multiple 1oz bottles just to get a decent amount. Same goes for packaging, I don't want a great juice that doesn't get along with plastic to come in a plastic bottle. If I bought a juice I liked, then one day I went to use it, found it had eaten the bottle away, was no longer any good & had to throw it out; I can promise you I won't be buying anything from you again. I don't like throwing my money away. Same with shipping, if I know that a juice needs to be steeped for 2 weeks, I'll go with the cheapest slowest shipping, so when it gets here I can try it right away instead of being teased by a juice I want to try, have in my hand & can't touch for another 2 weeks.
Lastly, create sample packs... Whether you pick certain combinations or say choose 10, 20, 30, etc samples (or a pack with one of each) & offer a bit of a discount on it. Offer a reasonable amount in a sample, at least 5ml. If you did that I would probably spend a good chunk of change to get it, just to try out them all & find the ones I like. Then I'ld spend a lot of money for many years to come because I like your company, policies, products & feel like you actually respect & care about me.
So that's my rant, can it be included? At least the part about allergies because I tried calling lots of companies & almost no one would even tell if their products contain specific things I have anaphylaxic allergies to.
Adam
I'm allergic to a number of things, I have even had seizures from certain cigarette brands due to additives in them... Whenever I get e-juices from anywhere, the first thing I do is take out my Epipens & a bottle of epinephrine, put on a pair of gloves & mask, then I open a bottle drip a drip on a Q-Tip & wipe it on my arm just to see if something in it is going to kill me...
I have to take these precautions because I can't get straight answers on whether "x flavor" has "x ingredients" in it. I know what I'm allergic to, I don't expect other to know for me & even if I was told the product was safe I'ld still have my epipens handy when using a new product for the first few times... But I don't want to have to play Russian roulette with my life just because I want to try a new flavor & some company is so paranoid about corporate espionage that they won't tell a customer who asks whether "x ingredient(s)" in "x product(s)".
I used to make handmade cosmetics, toiletries, etc. &I had no issue with listing all my ingredients & what they could have come in contact with. The last thing I wanted was to risk killing my customer because they put on some makeup or washed with my soap. Sure I didn't put my exact recipes on the label & if someone asked me for them I'ld have laughed them off but it was no sweat off my back to include a basic ingredient list & it shouldn't be for you either.
I also included a clear name of my product... Lavender eucalyptus soap, lime flavored red #22 lipstick, etc. I would certainly never have called my product wama-bama-ding-dong because then my customer wouldn't know what I was selling & wouldn't buy the product. Yes, cutesy names sound sort of cool at first when your thinking them up & are bored of plain old names but it isn't cute to the customer trying to figure out what wama-bama-ding-dong is or if they want/need it.
I totally second the idea of more options, if I like a flavor I'm going to buy lots & I don't want to buy it 1oz at a time, much less have to buy multiple 1oz bottles just to get a decent amount. Same goes for packaging, I don't want a great juice that doesn't get along with plastic to come in a plastic bottle. If I bought a juice I liked, then one day I went to use it, found it had eaten the bottle away, was no longer any good & had to throw it out; I can promise you I won't be buying anything from you again. I don't like throwing my money away. Same with shipping, if I know that a juice needs to be steeped for 2 weeks, I'll go with the cheapest slowest shipping, so when it gets here I can try it right away instead of being teased by a juice I want to try, have in my hand & can't touch for another 2 weeks.
Lastly, create sample packs... Whether you pick certain combinations or say choose 10, 20, 30, etc samples (or a pack with one of each) & offer a bit of a discount on it. Offer a reasonable amount in a sample, at least 5ml. If you did that I would probably spend a good chunk of change to get it, just to try out them all & find the ones I like. Then I'ld spend a lot of money for many years to come because I like your company, policies, products & feel like you actually respect & care about me.
So that's my rant, can it be included? At least the part about allergies because I tried calling lots of companies & almost no one would even tell if their products contain specific things I have anaphylaxic allergies to.
Adam