I might have went a little crazy on Fast Tech

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Dakota Jim

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My first 3 orders all showed up in 12-14 days and complete. :)
this last order took 28 days and was missing 8% of it. :(
I did video tape the initial opening and checking of the package but they don't support video attachments on their support tickets and are currently experiencing a "spike" in support tickets (which translates to "we can't seem to pack our orders correctly nor get them shipped in a timely manner but many so good deals otherwise")
My recommendation is to do multiple orders that meet the free shipping minimum and make sure any thing that includes a battery is on its own order
 

mare ze dotes

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I have ordered from them numerous times. My advice to not make large orders. 2 small is better than one large. If you order any thing with a battery always do that separate (those will go in the slow boat) . and you will get your other stuff more soon.
One last thing, I ordered a remote control helicopter toy and It was shipped in a soft large envelope. It looks like it was stepped on. It is a gift for hubby, I hope its ok. Don't order fragile items.
 

Bill's Magic Vapor

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17 orders, 16 received, 1 reimbursed, one really late. Since September they have used different shipping methods, lost tracking capability, and generally degraded in their shipping. However, that aside, which really translates to a patience issue, it's fine. After one my order never showed for two months, and I opened a ticket and politely asked for a resolution about 4 times, I got my credit. They do stand behind what they do, which is more than you can say about many, if not most, US vendors. They also communicate and have excellent customer service and returns are to Florida, not Hong Kong. They were much better prior to September 2013. Best of luck!
 

Shadav

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I;ve had several issues with them and they are great about fixing issues....for instances I bought an ego charger from them 6 months ago...2 months ago it malfunctioned and was killing my egos...they didn't even ask for it back and they shipped me a replacement for free ;)

I ordered some stands from them...they all arrived smashed after contacting support I have to send them to FL and upon arrival they will reimburse me.

I've had one order returned to them, I had ordered before the ban on batteries hit but it got stuck in HK customs as the ban was being placed...so not FT's fault....

FT themselves have been great...shipping and customs kinda sucky......but for the prices it's worth it...just keep in mind it'll take a month but that's not FT's fault that's just customs....and don't order batteries from them and you should be ok.

If it weren't for FT I'd not be able to afford to vape.....
 

Sucker_dad

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Shipping through Singapore so this should be interesting. Spent a chunk of my paycheck at Kidney Puncher to hold me over till the Chinese Santa drops off my stuff from Fast Tech. Even though they already got my stuff shipped, so I guess that's a good sign.

THen use this site to track until it gets shipped to the US after that use the usps tracker. Track Shipment(s)
 
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