if oldbroad is still there, i think it means ECF hasn't spanked Kay for getting another username. that's a good sign.
i still think she should be able to work it out with the admins. she forgot her old email- so what? i'm guessing there are dozens of us who could verify Katiedid is really oldbroad.
given all the problems all of us, including supporting members such as myself, have put up with recently, not all of which are fixed yet, i would think ECF admins would be a bit more understanding about user errors, considering the recent ECF upgrade fubar.