My Hexohm V3 has a lifetime warranty. Bought it after blowing through 5 Chinese mass produced mods. One of the better choices i've made.
C.The user of other coutries can only get replacement item from the seller.
We authorize every vape shop to process the after-sale service,while they refuse to replace a defective item under warranty ,please report them to us with email,shop name and telephone number.
How to start a warranty claim? - SMOK® Innovation keeps changing the vaping experience!
When shops contact Smok, they don't get warranty support. It's not listed how long the device is warranted for either. So it's effectively whatever the shop is willing to do as a return and eat the cost.