In need of help

[zeef]

Hey, so i have ordered online from a local supplier. Paid through paypal but has yet to receive items. Been 2weeks already and I've not heard anything from them. My order status is still at OPEN. Please advice me...

PS..if you're wondering about the supplier..its from TL.

 

[nakshire]

foget abt getting them. they're gone

 

[Stinson]

You should probably contact the supplier directly.This is really uncommon.

 

[zeef]

I emailed the supplier but no replies from them. A few has voiced out their unhappiness about it on their reviews but still has yet to hear anything from them.

 

[Stinson]

I just check their website and it said they have moved so perhaps you can wait a week more or two.
And if they still didn't reply,the last resort is file a complain to PayPal.

 

[Syn007]

I just check their website and it said they have moved so perhaps you can wait a week more or two.
And if they still didn't reply,the last resort is file a complain to PayPal.

Sad to know that a good supplier has gone MIA. Used to get some liquid from them. Should at least reply to the buyers or stop taking orders altogether till they are ready for biz.

It is mentioned on their website for quite some time already. I suggest filing a claim from paypal. There's a time limit for claims, I think it is 30 days if i remember correctly. Pls check with paypal.

 

[zeef]

I've waited for more than 2weeks already. The least they could do is inform us how much longer do we have to wait for our items to arrive instead of letting us wait without knowing where has our money gone to/if we are getting refunded or getting our items. My juices is finishing and im not sure where to get my supplies from. heard SGJ has some issues too...

 

[Kryxwee]

Open eyes big big for other sources. I used to order from them but have stopped for various reasons.

 

[Stinson]

They are gone.Let it go if it's not a big amount.

 

[kumkum]

In regards to TL. I had filed a claim in mid september and 5 days later, had it escalate into a dispute. Just received my refund from P pal. Those who had not received their product, you might want to do the same before the funds in the TL account run out.

Good luck

 

[zeef]

Can pm me how u go about filing claims? thanks in advance!

 

[fishohunter]

In regards to TL. I had filed a claim in mid september and 5 days later, had it escalate into a dispute. Just received my refund from P pal. Those who had not received their product, you might want to do the same before the funds in the TL account run out.

Good luck

PM me too,
thxs in advance

 

[drjin]

First open your browser i.e,firefox,chrome etc etc etc
2. Then go to address bar and type Google
3. enter how to filling clams from paypal and press enter
4. click on the first result that comes out.

TO make things simpler heres the link for it.

https://www.paypal.com/cgi-bin/webscr?cmd=p/gen/buyer-complaint-outside

How to go about doing it is in there. Pretty str8ght forwards.

No need to thanks me.