No, I read everything correctly, I read that you said MV would try to fix this, not that MV would fix this. I read that you said the new system/process would hopefully help with product availability a bit, not that the new system/process would greatly improve product availability, which is what needs to happen.
Nowhere in what I read did it say that MV would make the retail/small-quantity buyer the priority, if this were the case it seems unreasonable to believe that it would take a week, or more, to find a solution. And, the fact that, at least as things currently exist, bulk-buyers/wholesalers have an unfair advantage, you are in essence forcing me to locate other venders where I can find the products I want and need in a timely manner; Perhaps the same wholesaler who bought your complete inventory of one or multiple products.
Don’t take this personally, I am not mad you personally, I’m sure you are a great guy, and as I said, I appreciate your honesty, surprised by it actually; You deserve recognition for that. I am more than a little peeved with MV overall. I’ve been waiting weeks for you to get a product in stock, I get an e-mail notice telling me the product is available, I see and respond to the e-mail within three hours, and damn, OUT OF STOCK, because a couple of big buyers bought 300 items – your entire inventory – thanks, but no thanks.
Maybe MV needs to decide if they want to be a retailer or a wholesaler, difficult to do both, but it is possible if the business is smart and disciplined about their manner of operations. Bulk buyers mean a large, sudden influx of cash to the business, with smaller margins, and small-quantity buyers mean larger margins, increased storage and handling costs, and a smoother stream of incoming revenue.
I started vaping about 16 months ago, bought my first kit from MV, buy mod parts from MV, buy APVs from MV, and most importantly for MV, recommended MV to anyone who asked me about e-cigs, that being friends, people I run into, and the customers in my own business when they ask. I did this not because of the great prices I got from MV, I could have gotten almost everything I have ever bought from MV somewhere else for a better price, not much maybe, but a little bit lower. I did this because I liked the convenience of one-stop shopping, and because MV had great customer service. I understand that MV is growing, that’s great, good for you, I wish you much success, but you better understand why you were growing.
