Introducing Futura - The Modular DNA 20 APV by NexgenVapor[ISSUE]
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Yosh's main problem though is you sent him the wrong top cap. The scratches aside you STILL SENT HIM THE WRONG TOP CAP! I think since you buggered his order up you should really accept full responsibility and pay for postage both ways. Why should he pay for your mistake?? How can you justify that at all??
So if anyones Futura's break are you going to question everyone's warranty? Are you going to tell them you think they broke it on purpose or were possibly using it harshly?
Why would he scratch his own device up when he is clearly not asking for a refund but instead asking for a NEW unit free from blemishes made by you? Why should he have to accept a repair when he payed for a NEW product which should be free from such scratches to begin with?
This is going to make a lot of people uneasy with purchasing your product when you will not even stand by your initial customers. Especially since a lot of them stood by you with all the delays and handed over their money to you months before they should have.
Just curious - are you even a customer? No, didn't think so. Generally customers don't air their complaints on the forum before contacting us first, although apparently some do. Free country, of course, and free world, for that matter, so please feel free to express yourself in any way you see fit. I'm sure you're doing the same on other manufacturers' threads from whom you also haven't purchased.
The unit isn't broken, and I can't say who actually scratched it. I'm sure we didn't, but I can't prove it, so that's why we're offering to repair or replace, including changing the cap to the correct one. But - we have to have the original back first. That's the issue at hand. And that's the policy we've enforced from the start. We think it's reasonable. But we're always open to unique solutions, and maybe this is one of those cases where we'd be willing to bend our rules a bit to bring this situation to an equitable conclusion.
Really? my post warranted wild accusations of me harassing vendors? Well actually i am a customer. I am one of many that you screwed around a lied to about availability and delivery time. How about you do some research and look into my thread posts before you utter such crap! I will not even bother to go into detail about the screw around i got from you in regards to you finally getting the Futura to me, although i can post a few of the emails as proof if you like.
I do hope you do "bend the rules" for a customer since you sent him the wrong product. You are being completely unfair in regards to making him pay for international postage considering it was clearly your mistake. I still do not understand why you would not automatically understand that it is up to you to rectify this situation and no more money should have to come out of the customers pocket for your mistake.
Give the man the product that he payed for in the condition that it should be.
Here is my futura for the little proof that it is worth
Futura good. There have been delays and will be delays which I've gotten used to in this cutting edge industry. If you need something in the next few days shop elsewhere. It's worth the wait. Cerakote is a great choice for the finish. Very well machined, no chop shop here. Just a very fine finished product which will last ages.
I had issues and they were resolved. Looks like voshap's issue, wrong top cap, is going south, international shipping is a beast, unless you are Fasttech. All other issues have been handled that I am aware of from this thread.
So , in short, if you can wait, order one., the Futura is good. Unless you are going to use an ego product, get the 510 cap.
An update on battery life in the Futura and any DNA mod. I'll quote mamu from this thread http://www.e-cigarette-forum.com/forum/battery-mods/510566-battery-internal-resistance-measurements-2.html
"Lastly, and this prob should be firstly look at the internal resistance of the batt. A batt with a high internal resistance, no matter the C rating, is going to give you shorter vape run times and cut out at higher volts than a batt with lower internal resistance. And more especially so if you vape at higher watts or volts.
For example, as bap shows us in the OP, the MNKE batts have horribly high internal resistance - the Efest batts do too. Those batts are going to cut out on you at 3.8v - 3.9v unloaded (drops to 3v loaded) because of their high internal resistance - no matter it has a high amp capability - vs a batt like the Sony with the exact same amp capability that has a lower internal resistance and will cut out on you around 3.2v unloaded (drops to 3v loaded).
I don't know how many times I've been asked what's wrong - the DNA won't fire and the batt has lots of volts left at 3.8v. Then I find out that they're trying to push the DNA at 17W with an Efest batt. "
Efest actually sell the most promising battery, the LG LGDAHE21865 2500mah 30a. It's internal resistance is stated at 13 milliohm, the current champ in that measurement. It was measured in the thread above at 18 milliohm, still the champ. Since Efest makes batteries, with a little buying power, I am certain we could get button tops installed. Maybe Nexgen can look into this? Batteries to go with the mods?
There new purple battery is supposedly the LG rewrapped but they state it is a 35 amp battery, maybe just a little bragging.And no button top.
"Lastly, and this prob should be firstly look at the internal resistance of the batt. A batt with a high internal resistance, no matter the C rating, is going to give you shorter vape run times and cut out at higher volts than a batt with lower internal resistance. And more especially so if you vape at higher watts or volts.
For example, as bap shows us in the OP, the MNKE batts have horribly high internal resistance - the Efest batts do too. Those batts are going to cut out on you at 3.8v - 3.9v unloaded (drops to 3v loaded) because of their high internal resistance - no matter it has a high amp capability - vs a batt like the Sony with the exact same amp capability that has a lower internal resistance and will cut out on you around 3.2v unloaded (drops to 3v loaded).
I don't know how many times I've been asked what's wrong - the DNA won't fire and the batt has lots of volts left at 3.8v. Then I find out that they're trying to push the DNA at 17W with an Efest batt. "
Efest actually sell the most promising battery, the LG LGDAHE21865 2500mah 30a. It's internal resistance is stated at 13 milliohm, the current champ in that measurement. It was measured in the thread above at 18 milliohm, still the champ. Since Efest makes batteries, with a little buying power, I am certain we could get button tops installed. Maybe Nexgen can look into this? Batteries to go with the mods?
There new purple battery is supposedly the LG rewrapped but they state it is a 35 amp battery, maybe just a little bragging.And no button top.
Really? my post warranted wild accusations of me harassing vendors? Well actually i am a customer. I am one of many that you screwed around a lied to about availability and delivery time. How about you do some research and look into my thread posts before you utter such crap! I will not even bother to go into detail about the screw around i got from you in regards to you finally getting the Futura to me, although i can post a few of the emails as proof if you like.
I do hope you do "bend the rules" for a customer since you sent him the wrong product. You are being completely unfair in regards to making him pay for international postage considering it was clearly your mistake. I still do not understand why you would not automatically understand that it is up to you to rectify this situation and no more money should have to come out of the customers pocket for your mistake.
Give the man the product that he payed for in the condition that it should be.
Here is my futura for the little proof that it is worth
Ok, thanks for your order. Your unit looks great. Appreciate the promotion. Any scratches? Seems like you received it in good working order in spite of the lies and deception. Hope you're enjoying it, so, as I think they say Down Under, cheers, mate!
This is a very relevant post, as it points out that voltage levels can be very deceiving. Unloaded, a battery may seem just fine, or at least within spec. As I understand it, though, as a battery ages or drains, the resistance increases, thus providing less current capability. Since the Futura, as do all DNA-based mods, insists on keeping wattage constant (as opposed to voltage), it won't take kindly to batteries unable to provide adequate current.
I've never dealt directly with a battery manufacturer, but i'm assuming a design change would require some pretty serious incentives. I'm not sure we're powerful enough to make this happen, unless all the Provari people get on board too. Problem is, most mods don't require button-top batteries (including other DNA-based models) so whether they'd be willing to accommodate us is questionable...
It's not really a design change. Just a customization. I'd venture to say that all button tops are added by someone other than the original mfr. They are probably not offering this currently because the market (ecig anyway) is being driven by mech mods. I think you'd be surprised at what they are willing to do at a reasonable price, including custom labels. Fairly sure you would have to wait until after the holidays. Hmmm...I wonder what's involved with adding a button top, mebbe I can do it at home ...
And I think we have a winner for a readily available button top. This battery is 1 of 2 recommended by mamu in the thread mentioned above at the time of her post. The LG had not been tested yet.
Hybrid IMR 18650 30A Orbtronic SX30 Ultra High Drain rechargeable battery
The one below has a very low internal resistance as well
22 Amps Ultra High Drain 18650 Orbtronic SX22 battery li-ion cell
I'm getting 2.
Orbitronic has added button tops to quite a few batteries including this 2900 mah panny with 21 mΩ ir.
http://www.orbtronic.com/batteries-chargers/high-drain-18650-2900mah-ncr18650pd-hybrid-li-ion-battery-button-top-panasonic-orbtronic
Oy decisions, decisions...
Hybrid IMR 18650 30A Orbtronic SX30 Ultra High Drain rechargeable battery
The one below has a very low internal resistance as well
22 Amps Ultra High Drain 18650 Orbtronic SX22 battery li-ion cell
I'm getting 2.
Orbitronic has added button tops to quite a few batteries including this 2900 mah panny with 21 mΩ ir.
http://www.orbtronic.com/batteries-chargers/high-drain-18650-2900mah-ncr18650pd-hybrid-li-ion-battery-button-top-panasonic-orbtronic
Oy decisions, decisions...
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I have an email in to Efest to see if they'll play ball with button tops. I've been using those Orbitronic Pannies you mention since they came out. They've been first rate performers (PD version, haven't tried the PFs yet). I was hemming and hawing over them last night. I really don't need the high current of the 22/30 amp versions so I was thinking of the 10 amp. 800 mAh is a lot of difference in capacity.
batteries draining fast on the dna 20/30 mods is a common thing it's just there nature I have a Wizard Apprentice Evolved and I use AW IMR batteries and it drains pretty fast before the check battery displays come on, but when I go to charge the battery it will still be at around 3.7v 
Which of these 2 batteries would perform better in a dna 30 mod to get the maximum vape time before it sags below acceptable voltage levels and the dna 30 mod won't fire?
Hybrid IMR 18650 30A Orbtronic SX30 Ultra High Drain rechargeable battery
22 Amps Ultra High Drain 18650 Orbtronic SX22 battery li-ion cell
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I hear ya 10 amps is fine for a DNA20D........800 mah is a lot of difference, if you get to use it and a high internal resistance doesn't drop it to low under load. The specs state a low resistance . The PF is just an updated PD. Low IR, includes the button top and Orbitronic seems to know what they are doing. So, I'll change my purchase to the NCR18650PD. I may end up with one of the other 2 for a DNA30 project.
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I use an Efest 2250 mah hybrid 10a in my DNA20 mod and it works great, even at 20w... however, i'm not sure how long a 10a batt would last using it like that though? sofar so good
The 30 Amp battery is being suggested for a 20 amp mod (not a DNA 30) The idea is to have a battery that matches your mod. The DNA 30 is 10 amp limit and a group project for a DNA30 mod will probably use the LG 30 amp similiar to the Orbtronic 30 amp. Both batteries have low internal resistance and won't have much sag under load. The LG is 2500mah but it is not readily available yet but is selected mainly for it's low internal resistance
Either of the Orbtronics, the 20 amp or the 30 amp will be fine with a DNA 30. A 10 amp battery is cutting it too close.
The Efest 2250 mah hybrid 10a is really a Panasonic cgr18650ch and is a good choice for the DNA20 with it's 7 amp requirement. The NCR18650PF is just a newer version and replacement for the CGR18650ch with more mah 2900 vs 2250.
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as ive stated b4 the orbtronic batts are awesome i have the 10 amp 2900mah i did a test between my provari and futura now in the provari i got in actual runtime 1 full day plus about 1/4-1/3 2nd day in the futura i got 1 full day of use did not have to change till the next morning both were used using the AL-1 gen/style atty with a .9 ohm coil so yeah i thought that was sweet and at $10.99 ea you cant beat them
Do you have a link for the specific batteries you are using? Thanks.
i cant believe what ive been reading here and other post ( scratches on serial #)maybe if jon took the time to read anything but the last post he would know com76 was a customer that was run thru the mill on his shipping dates i thought my eyes were going to pop out of my head when you pretty much called him a troll and for a second kick in the nuts when you found out you were WRONG you still slipped in the snide comment "in spite of the lies and deception hope you are enjoying it" boy you dont quit do you, i feel sorry for you cause you need people skills you really dont quite grasp what is on the horizon in a forum such as this because believe me when futura looses all of the previous customers loose too soooo sad i have nothing else to say im shell shocked by some of these post
yeah just follow the link to fluid vapor and click on the batts they both have tech sheets the 10 amp also has a graph
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