Agree!.. Volcano has an excellent customer service(I've done 4 RMA for warranty for bats so far), I've been with Volcano since the start, they do care about their customers. (they also have warranty for a YEAR!.. keep that in mind!, it has save me a lot)
Remember: The difference between the eGo-T, and eGo is the 5 click protection chip... I personally go with old version of eGo, cuz less tech. less things to go wrong, so the basis for my choice is: if the 5 clikcs protection (turn on, turn off) doesn't work at some point, your stuck with a nice sharpie-looking paper weight, even if the bat still intact if the chip doesn't turn it on = eGo paper weight.