iStick 50w battery LED malfunction. What to do?

[mike5plus5]

I bought this to use with my protank 3 on March 18th and now the digital display went out. It still vapes fine but I can't tell what power setting, battery charge state, etc is set at. Do these battery's have a warranty? Or is there anything I can try to get this battery display working again?

 

[smkfree]

5 clicks shut it off and put it on charge for awhile. Sometimes this resets things and display comes back. If no go after this I would return it as defective.

 

[mike5plus5]

Thanks for the reply smkfree. A full charge did not help. I sent a return order request to Altsmoke, but all I see on their website is a return policy for 14 days. I've had this battery for 28 days. I haven't received a return reply from them yet. We'll see...

 

[smkfree]

You might also try to contact eleaf istick direct.

 

[mike5plus5]

Done 5 minutes ago.

 

[mike5plus5]

I got an email from Altsmoke. They are shipping me a replacement battery and pre-paid return package to send my bad battery back. I'm = Happy Camper!

 

[Bikenstein]

I bought this to use with my protank 3 on March 18th and now the digital display went out. It still vapes fine but I can't tell what power setting, battery charge state, etc is set at. Do these battery's have a warranty? Or is there anything I can try to get this battery display working again?

iSmoka warrants them for 90 days. Mind developed what has become known as BLS (Bikenstein Light Show) It is being replaced for a faulty chip.