CP, stop blowing your own horn!!!!!!! if you were a private company you would be dead in the water within 2 weeks... Yoiu just do not get it that Canadians want service.. NOT empty promises!
stop padding yourself on the shoulders.... there iks NO reason for padding. And, get rid of the " none productive wood that simply waits for their big fat pensions."
15 dec a express mail, 2 days guaranteed delivery to me, was sent from a large city in Alberta to Vancouver Island.
it was in richmond BC 21,5 days later and miracolousy ended up in Prince George.. and now it is supposed to be on the way back to richmond. I guess track is a foreign idective to CP. If it would have been properly scanned, this would have never happened.........
this is not the first time. you messde up many times before.
Remember, despite what you tiny masterfully hidden small print says:
a guarantee is a guarantee. and only Force Majeur and 2 or 3 other reasons will excuse none fulfillment of the contract.
a sender and receipient have alawful right to rely on a promise!
I am sure there many other Cnadians with similar stories.....
please, everyone tell your stories so they will wake up!!!!